@import"https://fonts.googleapis.com/css2?family=Noto+Sans+TC:wght@400;500;600;700&family=Noto+Serif+TC:wght@500;600;700&display=swap";.return-file-list .return-file-preview-item{grid-template-columns:minmax(0,1fr) 34px;padding:8px 11px}.return-file-preview-item>.return-file-open{display:grid;grid-template-columns:64px minmax(0,1fr) auto;align-items:center;gap:12px;width:100%;height:auto;min-height:64px;padding:0;border:0;border-radius:6px;background:transparent;color:var(--color-ink, #332c25);text-align:left;cursor:pointer}.return-file-preview-item>.return-file-open:hover{background:var(--color-paper-muted, #f3ede4)}.return-file-thumbnail{display:block;width:64px;height:64px;object-fit:cover;border-radius:6px;background:var(--color-paper-muted, #f3ede4)}.return-file-open .return-file-type{width:64px;min-height:64px}.return-file-preview-action{color:var(--color-accent-deep, #8b602c);font-size:11px;white-space:nowrap}.return-attachment-dialog{width:min(1000px,calc(100vw - 48px));max-height:calc(100vh - 48px);padding:0;border:1px solid var(--color-rule, #e2d7c8);border-radius:14px;color:var(--color-ink, #332c25);background:var(--color-paper-raised, #fff);box-shadow:0 20px 80px #0003}.return-attachment-dialog::backdrop{background:#211b17b3}.return-attachment-dialog>header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 22px;border-bottom:1px solid var(--color-rule, #e2d7c8)}.return-attachment-dialog>header>div{display:grid;gap:5px;min-width:0}.return-attachment-dialog>header strong{overflow-wrap:anywhere;font-size:15px}.return-attachment-dialog>header small{color:var(--color-ink-muted, #7a746b);font-size:11px}.return-attachment-dialog>header button{width:34px;height:34px;flex-shrink:0;border:0;border-radius:50%;background:var(--color-paper-muted, #f3ede4);color:inherit;font-size:24px;cursor:pointer}.return-attachment-viewer{display:flex;align-items:center;justify-content:center;padding:18px;min-height:200px;background:var(--color-paper, #fffdfa)}.return-attachment-viewer>img{display:block;max-width:100%;max-height:calc(100vh - 250px);object-fit:contain}.return-attachment-viewer.is-pdf{padding:0}.return-pdf-preview{width:100%}.return-pdf-controls{display:flex;align-items:center;justify-content:center;gap:20px;padding:10px}.return-pdf-controls button{padding:8px 14px;border:1px solid var(--color-rule, #e2d7c8);border-radius:6px;background:#fff;color:inherit;cursor:pointer}.return-pdf-controls button:disabled{opacity:.45;cursor:default}.return-pdf-controls span,.return-pdf-preview>p{font-size:12px;text-align:center}.return-pdf-canvas-wrap{max-height:min(65vh,700px);overflow:auto;padding:12px;background:#e8e5e1}.return-pdf-canvas-wrap canvas{display:block;width:100%;max-width:900px;height:auto;margin:auto;background:#fff;box-shadow:0 2px 8px #0002}.return-document-help{max-width:440px;text-align:center;padding:30px}.return-document-help>span{display:inline-block;border-radius:10px;padding:16px;background:var(--color-paper-muted, #f3ede4);color:var(--color-accent-deep, #8b602c)}.return-document-help p{color:var(--color-ink-muted, #7a746b);font-size:13px;line-height:1.7}.return-attachment-dialog>footer{display:flex;justify-content:flex-end;align-items:center;gap:20px;padding:14px 22px;border-top:1px solid var(--color-rule, #e2d7c8)}.return-attachment-dialog>footer a{color:var(--color-accent-deep, #8b602c);font-size:13px}.return-attachment-dialog>footer button{padding:9px 18px;border:1px solid var(--color-rule, #e2d7c8);border-radius:8px;background:var(--color-paper, #fffdfa);color:inherit;cursor:pointer}.first-reply-settings{max-width:1020px}.first-reply-settings>header{margin-bottom:20px}.first-reply-settings>header p,.first-reply-hint{color:var(--muted);font-size:13px;line-height:1.8}.first-reply-card{margin-top:16px;padding:24px;border:1px solid var(--line);border-radius:14px;background:var(--paper)}.first-reply-heading{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:18px}.first-reply-heading h3{font-size:17px}.first-reply-heading p,.first-reply-card>small{color:var(--muted);font-size:12px}.first-reply-toggle{display:flex;align-items:center;gap:10px;font-size:14px;cursor:pointer}.first-reply-toggle input{accent-color:var(--forest);width:17px;height:17px}.first-reply-text{display:grid;gap:8px;margin-top:20px;font-size:13px}.first-reply-text textarea{width:100%;border:1px solid var(--line);border-radius:8px;padding:12px;background:var(--canvas);color:var(--ink);font:inherit;line-height:1.8;resize:vertical}.first-reply-text textarea:focus-visible{outline:2px solid var(--forest);outline-offset:2px}.first-reply-preview{margin:16px 0;padding:14px 16px;background:var(--canvas);border-left:3px solid var(--forest)}.first-reply-preview small{color:var(--muted);font-size:11px}.first-reply-preview p{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:8px;font-size:13px;line-height:1.8}.first-reply-card>button{margin-top:16px}.first-reply-card button:disabled{opacity:.5;cursor:default}.results-page{min-width:0}.results-page>.page-heading,.results-preservation,.results-list,.results-create{max-width:1120px}.results-preservation{margin:-4px 0 22px;color:var(--muted);font-size:13px;line-height:1.8}.results-list{display:grid;gap:12px}.results-option,.results-create{padding:22px;border:1px solid var(--line);border-radius:12px;background:var(--paper)}.results-option.is-disabled{background:var(--canvas);border-style:dashed}.results-option-fields{display:grid;grid-template-columns:minmax(180px,2fr) minmax(130px,1.3fr) 96px 100px 100px;align-items:end;gap:18px}.results-option label,.results-create label{display:grid;gap:8px;font-size:12px}.results-option input:not([type=checkbox]),.results-create input:not([type=checkbox]),.results-create select{width:100%;min-width:0;padding:10px;border:1px solid var(--line);border-radius:7px;color:var(--ink);background:var(--canvas);font:inherit}.results-option input:focus-visible,.results-create input:focus-visible,.results-create select:focus-visible{outline:2px solid var(--forest);outline-offset:2px}.results-status{display:grid;gap:12px;align-self:center}.results-status small{color:var(--muted);font-size:11px}.results-status strong{font-size:13px;font-weight:500}.results-option .results-toggle,.results-create .results-toggle{display:flex;align-items:center;gap:8px;min-height:38px}.results-toggle input{width:17px;height:17px;accent-color:var(--forest)}.results-option button:disabled,.results-create button:disabled{opacity:.5;cursor:default}.results-create{margin-top:28px}.results-create h2{font-size:22px;margin-bottom:20px}.results-create-fields{display:grid;grid-template-columns:minmax(180px,2fr) minmax(140px,1.3fr) 110px 100px;align-items:end;gap:18px}.results-create p{margin:16px 0;color:var(--muted);font-size:12px;line-height:1.8}@media(max-width:1200px){.results-option-fields,.results-create-fields{grid-template-columns:minmax(180px,1fr) minmax(140px,1fr)}}:root{--ink: #332d29;--muted: #817872;--caramel: #cfa66a;--caramel-deep: #ae772f;--sage: #82a59a;--sage-deep: #628e80;--canvas: #fffaf5;--paper: #ffffff;--sidebar: #fff7ee;--peach: #f9eadc;--line: #edddcc;--soft-line: #f4ebe2;font-family:Noto Sans TC,Microsoft JhengHei,sans-serif;color:var(--ink);background:var(--canvas);font-synthesis:none}*{box-sizing:border-box}body{min-width:1160px;margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}h1,h2,h3,p{margin:0}h1{font-family:"Noto Serif TC",Microsoft JhengHei,serif;font-size:34px;line-height:1.2;color:#b77d2e;font-weight:600}h2{font-size:17px}.eyebrow{color:var(--caramel-deep);letter-spacing:.08em;font-size:11px;font-weight:700}.more{border:0;background:transparent;color:var(--muted);letter-spacing:2px;font-weight:700}.workspace{min-height:100vh;display:grid;grid-template-columns:248px minmax(0,1fr);background:var(--canvas)}.rail{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;border-right:1px solid var(--line);background:var(--sidebar)}.brand{height:129px;display:flex;align-items:center;gap:9px;padding:0 38px;color:#fff;background:var(--caramel);font-family:"Noto Serif TC",serif;font-size:27px}.brand-mark,.avatar{display:grid;place-items:center;border-radius:50%}.brand-mark{width:42px;height:42px;border:1px solid #fff;font-family:"Noto Serif TC",serif;font-size:24px}.rail nav{display:grid;gap:8px;padding:32px 20px}.rail-link{display:flex;align-items:center;gap:15px;min-height:62px;padding:0 20px;border-radius:11px;color:var(--ink);font-size:16px;font-weight:600;text-decoration:none}.rail-link:hover{background:#fff0df}.rail-link.active{background:var(--caramel);color:#fff;box-shadow:0 9px 18px #a86e2121}.rail-icon{width:22px;text-align:center;font-size:23px;line-height:1;font-family:serif}.account-area{position:relative;width:calc(100% - 40px);margin:auto 20px 68px}.account-control{display:grid;grid-template-columns:42px minmax(0,1fr) 30px;align-items:center;gap:11px;width:100%;margin:0;padding:11px 12px;border:1px solid var(--line);border-radius:14px;background:#fff;text-align:left;color:var(--ink);cursor:pointer;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}.account-control:hover,.account-control[aria-expanded=true]{border-color:var(--caramel);box-shadow:0 9px 24px #6f4f2d1c}.account-identity{min-width:0}.account-control strong,.account-control small{display:block}.account-control strong{overflow:hidden;font-size:14px;text-overflow:ellipsis;white-space:nowrap}.account-control small{margin-top:3px;color:var(--muted);font-size:11px}.account-chevron{display:grid;width:28px;height:28px;place-items:center;border-radius:50%;color:var(--caramel-deep);background:#fff7ec;transition:transform .18s ease,background .18s ease}.account-chevron svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.account-control[aria-expanded=true] .account-chevron{transform:rotate(180deg)}.account-menu{position:absolute;left:0;right:0;bottom:calc(100% + 10px);z-index:20;display:grid;gap:4px;padding:6px;border:1px solid var(--line);border-radius:14px;background:#fff;box-shadow:0 16px 38px #4b362126;animation:account-menu-in .15s ease-out both}.account-menu button{display:grid;grid-template-columns:32px minmax(0,1fr);align-items:center;gap:10px;min-height:52px;padding:7px 9px;border:0;border-radius:9px;color:var(--ink);background:transparent;text-align:left;cursor:pointer}.account-menu button:hover{background:#fff8ee}.account-menu button svg{width:20px;height:20px;padding:5px;overflow:visible;border-radius:8px;color:var(--caramel-deep);background:#fff2df;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.6}.account-menu button strong,.account-menu button small{display:block}.account-menu button strong{font-size:13px}.account-menu button small{margin-top:2px;color:var(--muted);font-size:10px}.account-menu .account-logout{color:#9e4f48}.account-menu .account-logout svg{color:#a9574f;background:#fff0ed}.account-menu button:disabled{opacity:.55;cursor:wait}.account-language{display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:40px;margin:1px 3px;padding:4px 7px 5px 10px;border-top:1px solid var(--soft-line);border-bottom:1px solid var(--soft-line);color:var(--muted);font-size:10px}.language-switcher{display:inline-flex;align-items:center;gap:3px;width:fit-content;padding:3px;border:1px solid var(--line);border-radius:999px;background:#fff}.language-switcher .language-label{padding:0 8px;color:var(--muted);font-size:11px;font-weight:700}.language-switcher button,.account-menu .language-switcher button{display:inline-flex;min-width:43px;min-height:29px;align-items:center;justify-content:center;padding:0 10px;border:0;border-radius:999px;color:var(--muted);background:transparent;font-size:11px;font-weight:700;cursor:pointer}.language-switcher button.active,.account-menu .language-switcher button.active{color:#fff;background:var(--caramel-deep)}.language-switcher.compact{border:0;padding:0;background:transparent}.language-switcher.compact button{min-width:36px;min-height:27px;padding:0 7px}.avatar{width:40px;height:40px;background:#eff0cf;color:#565225;font-size:18px}@keyframes account-menu-in{0%{opacity:0;transform:translateY(5px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}.inbox-page{min-width:0;display:grid;grid-template-columns:310px minmax(460px,1fr) 300px;min-height:100vh}.inbox-list{border-right:1px solid var(--line);background:var(--paper);padding:29px 20px}.inbox-header,.thread-header,.customer-panel header,.section-title{display:flex;align-items:center;justify-content:space-between}.round-action{border:0;width:33px;height:33px;border-radius:50%;background:var(--lime);color:#23382e;font-size:22px}.search{display:flex;align-items:center;gap:9px;margin:27px 0 17px;background:#f0f2ec;padding:10px 12px;border-radius:9px;color:#7a8b80}.search input{min-width:0;width:100%;border:0;outline:0;background:transparent;font-size:12px}.filters{display:flex;gap:16px;border-bottom:1px solid #e6e9e2}.filters button{padding:0 0 12px;border:0;background:transparent;color:#7a8b80;font-size:12px}.filters .selected{color:#1c3328;border-bottom:2px solid var(--moss)}.filters b{font-family:DM Mono,monospace;font-weight:500;font-size:10px}.conversation-list{margin-top:10px}.conversation{width:100%;padding:13px 9px;display:grid;grid-template-columns:38px 1fr auto;align-items:center;gap:10px;border:0;border-radius:11px;text-align:left;background:transparent;color:inherit}.conversation.active{background:#e8f0de}.conversation-avatar,.person-mark,.large-mark{display:grid;place-items:center;border-radius:50%;background:#eddabf;color:#654b2a;font-size:11px;font-weight:700}.conversation-avatar{width:35px;height:35px}.conversation:nth-child(2) .conversation-avatar{background:#d7e2ef;color:#425a74}.conversation:nth-child(3) .conversation-avatar{background:#ecd5e1;color:#75415c}.conversation:nth-child(4) .conversation-avatar{background:#d8ead1;color:#41653b}.conversation-copy{display:grid;gap:4px;overflow:hidden}.conversation-copy strong{font-size:13px}.conversation-copy small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#78877d;font-size:11px}.conversation-meta{align-self:stretch;display:grid;justify-items:end;gap:5px;color:#809087;font-family:DM Mono,monospace;font-size:9px}.conversation-meta b{display:grid;place-items:center;min-width:16px;height:16px;padding:0 4px;border-radius:8px;background:#5c7f68;color:#fff}.thread{min-width:0;display:grid;grid-template-rows:86px 1fr 75px;background:var(--canvas)}.thread-header{padding:0 27px;border-bottom:1px solid #e2e6de}.person-mark{width:38px;height:38px;margin-right:11px}.thread-person{margin-right:auto}.thread-header p{color:#829087;font-size:11px;margin-top:4px}.online-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:#7fb95b;vertical-align:2px}.thread-body{padding:28px clamp(28px,5vw,82px);overflow:auto}.date-stamp{width:fit-content;margin:0 auto 25px;border-radius:20px;padding:5px 10px;color:#74867b;background:#edf0e8;font-family:DM Mono,monospace;font-size:9px}.message-group{margin-top:17px}.message-group:first-of-type{margin-top:0}.message-group.outbound{display:grid;justify-items:end}.bubble{width:fit-content;max-width:78%;padding:12px 14px;border-radius:4px 15px 15px;color:#2b3b31;background:#edf0e9;font-size:13px;line-height:1.55}.bubble.outbound{background:var(--lime);border-radius:15px 4px 15px 15px}.message-time{margin:5px 2px;color:#99a49c;font-family:DM Mono,monospace;font-size:9px}.message-media{display:block;width:min(100%,28rem);max-height:22rem;margin-bottom:.55rem;border-radius:10px;object-fit:contain;background:#f4f0e9}.message-document{display:grid;grid-template-columns:42px minmax(0,1fr);gap:2px 10px;align-items:center;min-width:min(18rem,60vw);padding:9px 11px;margin-bottom:.45rem;border:1px solid rgb(111 79 45 / 14%);border-radius:10px;color:inherit;background:#ffffffb8;text-decoration:none}.message-document>span{grid-row:1 / 3;display:grid;place-items:center;width:42px;height:42px;border-radius:9px;color:#fff;background:var(--sage);font-size:9px;font-weight:800;letter-spacing:.05em}.message-document strong,.message-document small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-document strong{font-size:12px}.message-document small{color:var(--muted);font-size:10px}.message-document:hover strong{text-decoration:underline}.message-document.unavailable{opacity:.7}.visually-hidden{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}.media-error{margin:1rem auto 0;width:fit-content;color:#9d3f34;font-size:12px}.composer{display:flex;align-items:center;gap:12px;padding:15px 25px;border-top:1px solid #e2e6de;background:var(--paper)}.composer button{border:0;background:transparent;font-size:22px;color:#63806e}.composer input{flex:1;border:0;outline:0;background:transparent;font-size:13px}.composer .send{width:33px;height:33px;border-radius:50%;background:#213b2f;color:#dcf49c;font-size:18px}.customer-panel{border-left:1px solid var(--line);padding:29px 24px;background:var(--paper)}.profile{text-align:center;padding:28px 0 24px;border-bottom:1px solid #e4e8e0}.large-mark{width:59px;height:59px;margin:0 auto 12px}.profile h2{font-size:16px}.profile p{margin-top:6px;color:#829087;font-size:11px;line-height:1.65}.status-card{margin:20px 0;padding:13px;border-radius:10px;background:#eef5e2;display:flex;justify-content:space-between;align-items:center}.status-card span,.fact-list span{color:#7b8c81;font-size:10px}.status-card button,.status-card strong{border:0;border-radius:20px;padding:6px 9px;background:#cce98e;color:#294330;font-size:11px;font-weight:700}.fact-list{display:grid;gap:14px;padding-bottom:22px;border-bottom:1px solid #e4e8e0}.fact-list div{display:grid;gap:4px}.fact-list strong{color:#34483c;font-size:12px}.tags{padding-top:21px}.section-title h3{font-size:12px}.section-title span{color:#829087;font-size:10px}.tag-list{display:flex;flex-wrap:wrap;gap:7px;margin:13px 0}.tag{display:inline-flex;align-items:center;gap:5px;border-radius:20px;padding:5px 8px 5px 10px;background:#e8f0de;color:#42654f;font-size:11px}.tag button{border:0;padding:0;background:transparent;color:#42654f;cursor:pointer;font-size:14px;line-height:1}.tag-form{display:grid;grid-template-columns:1fr auto;gap:7px}.tag-form input{min-width:0;border:1px solid #dbe3d9;border-radius:7px;padding:8px;font-size:11px}.tag-form button{border:0;border-radius:7px;padding:0 8px;background:var(--forest);color:#fff;font-size:10px;font-weight:700}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.inbox-empty{padding:24px 12px;color:var(--muted);font-size:12px;text-align:center}.inbox-zero-state{grid-column:2 / -1;display:grid;align-content:center;justify-items:center;min-height:calc(100vh - 64px);border:1px solid var(--soft-line);border-radius:14px;background:var(--paper);color:var(--muted);text-align:center}.inbox-zero-state strong{color:var(--ink);font-size:18px}.inbox-zero-state p{max-width:32rem;margin-top:8px;font-size:12px}@media(max-width:1180px){.inbox-page{grid-template-columns:285px minmax(440px,1fr)}.customer-panel{display:none}}.inbox-page{grid-template-columns:310px minmax(510px,1fr) 300px;min-height:100vh;background:var(--canvas);padding:32px 28px 32px 42px;gap:16px}.inbox-list,.thread,.customer-panel{border:1px solid var(--soft-line);border-radius:14px;background:var(--paper);box-shadow:0 8px 24px #6f4f2d0a}.inbox-list{padding:20px 18px}.inbox-header h1{font-size:26px}.round-action{width:34px;height:34px;background:var(--peach);color:var(--caramel-deep)}.search{margin:20px 0 15px;padding:12px;border:1px solid var(--line);background:#fff;color:var(--muted)}.filters{gap:24px}.filters button{color:var(--muted)}.filters .selected{color:var(--caramel-deep);border-color:var(--caramel)}.conversation{padding:14px 9px;border-radius:12px}.conversation.active{background:#fff4e6}.conversation:hover{background:#fff8f0}.conversation-avatar,.person-mark,.large-mark{background:#f7dfd4;color:var(--ink)}.conversation:nth-child(2) .conversation-avatar{background:#faeadb;color:var(--ink)}.conversation:nth-child(3) .conversation-avatar{background:#e9eedc;color:var(--ink)}.conversation:nth-child(4) .conversation-avatar{background:#f5e7d6;color:var(--ink)}.conversation-meta{font-family:inherit;color:var(--muted)}.conversation-meta b{background:var(--caramel)}.thread{grid-template-rows:88px 1fr 76px;overflow:hidden}.thread-header{border-color:var(--soft-line);padding:0 24px}.thread-header p{color:var(--muted)}.online-dot{background:var(--sage)}.thread-body{background:#fffdfa;padding:26px 34px}.date-stamp{background:var(--peach);color:var(--caramel-deep);font-family:inherit}.bubble{border:1px solid var(--soft-line);background:#fff;color:var(--ink);border-radius:6px 15px 15px}.bubble.outbound{border:0;background:#fbf0df;color:var(--ink);border-radius:15px 6px 15px 15px}.message-time{color:var(--muted);font-family:inherit}.composer{margin:12px 18px 16px;padding:10px 14px;border:1px solid var(--line);border-radius:23px;background:#fff}.composer button{color:var(--muted)}.composer .send{width:86px;height:38px;border-radius:20px;background:var(--sage);color:#fff;font-size:14px}.customer-panel{padding:22px}.profile{border-color:var(--soft-line);padding:22px 0}.profile p{color:var(--muted)}.status-card{background:#fff8ee}.status-card button{background:var(--peach);color:var(--caramel-deep)}.fact-list{border-color:var(--soft-line)}.fact-list span,.section-title span{color:var(--muted)}.fact-list strong{color:var(--ink)}.tag{background:#fff1e0;color:var(--caramel-deep)}.tag button{color:var(--caramel-deep)}.tag-form input{border-color:var(--line)}.tag-form button{background:var(--sage)}.readonly-pill{border-radius:12px;padding:5px 9px;color:#5c7e68;background:#e9f0df;font-size:11px}.readonly-composer{margin:12px 18px 16px;padding:15px;border:1px solid var(--soft-line);border-radius:20px;color:var(--muted);background:#fbfaf7;text-align:center;font-size:12px}.customer-panel{max-height:calc(100vh - 64px);overflow-y:auto;scrollbar-width:thin;scrollbar-color:#decdb8 transparent}.customer-timeline{padding:21px 0;border-bottom:1px solid var(--soft-line)}.timeline-add{border-radius:16px;padding:5px 9px;color:#fff;background:var(--sage);font-size:10px;font-weight:700;text-decoration:none;transition:background .18s ease,transform .18s ease}.timeline-add:hover{background:var(--sage-deep);transform:translateY(-1px)}.timeline-empty{padding:18px 4px 4px;color:var(--muted);font-size:11px;line-height:1.6;text-align:center}.timeline-list{display:grid;gap:0;margin:16px 0 0;padding:0;list-style:none}.timeline-item{position:relative;display:grid;grid-template-columns:16px minmax(0,1fr);gap:8px;padding-bottom:17px}.timeline-item:not(:last-child):before{position:absolute;top:12px;bottom:0;left:5px;width:1px;background:#e7d9c8;content:""}.timeline-dot{position:relative;z-index:1;width:11px;height:11px;margin-top:3px;border:3px solid #fff;border-radius:50%;background:var(--caramel);box-shadow:0 0 0 1px #dbb98f}.event-assignment .timeline-dot{background:var(--sage);box-shadow:0 0 0 1px #9eb29d}.event-customer_created .timeline-dot,.event-status_restored .timeline-dot{background:#d8b889}.timeline-entry{min-width:0}.timeline-entry-head{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.timeline-entry-head strong{color:var(--ink);font-size:11px;line-height:1.45}.timeline-entry-head time{flex:0 0 auto;color:var(--muted);font-size:9px}.timeline-entry p{margin-top:5px;color:#52645a;font-size:11px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.timeline-entry>small{display:block;margin-top:6px;color:var(--caramel-deep);font-size:10px;font-weight:700}.timeline-entry footer{margin-top:5px;color:#9a8b7b;font-size:9px}.timeline-attachments{display:grid;gap:5px;margin-top:7px}.timeline-attachments button{display:flex;align-items:center;gap:6px;min-width:0;border:1px solid var(--soft-line);border-radius:7px;padding:6px 8px;color:var(--caramel-deep);background:#fffaf4;font-size:9px;text-align:left;cursor:pointer;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.timeline-attachments button:hover:not(:disabled){border-color:var(--caramel);background:#fff4e5}.timeline-attachments button:disabled{color:var(--muted);cursor:not-allowed;opacity:.65}.timeline-toggle{width:100%;border:0;border-top:1px solid var(--soft-line);padding:10px 0 0;color:var(--caramel-deep);background:transparent;font-size:10px;font-weight:700;cursor:pointer}.inbox-page .thread{grid-template-rows:5.5rem minmax(0,1fr) auto}.composer-area{min-width:0;padding-top:4px;background:var(--color-paper, #fffdfa)}.pending-attachment{display:flex;align-items:center;gap:14px;margin:12px 24px 0;padding:12px;border:1px solid var(--color-rule, #e2d7c8);border-radius:12px;background:var(--color-paper-raised, #fff)}.pending-attachments{margin:12px 24px 0}.pending-attachments>header{display:flex;flex-wrap:wrap;gap:5px 16px;align-items:baseline;margin-bottom:8px}.pending-attachments>header strong{font-size:13px}.pending-attachments>header small{font-size:11px;color:var(--color-ink-muted, #7a746b)}.pending-attachments .batch-caption-hint{font-size:11px;color:var(--color-ink-muted, #7a746b);margin:0 0 8px}.pending-attachment-list{display:grid;gap:8px;max-height:min(32vh,280px);overflow-y:auto;list-style:none;padding:0;margin:0}.pending-attachment-list .pending-attachment{margin:0}.pending-attachment>img,.pending-attachment>video{width:100px;height:76px;flex-shrink:0;object-fit:contain;border-radius:6px;background:var(--color-paper-muted, #f3ede4)}.pending-file-icon{display:grid;place-items:center;width:64px;height:64px;flex-shrink:0;border-radius:8px;background:var(--color-paper-muted, #f3ede4);color:var(--color-accent-deep, #8b602c);font-size:13px;font-weight:600}.pending-attachment-info{flex:1;min-width:0;display:grid;gap:5px}.pending-attachment-info strong{overflow-wrap:anywhere;font-size:13px}.pending-attachment-info small,.message-media-unavailable small{color:var(--color-ink-muted, #7a746b);font-size:11px}.pending-attachment>button{flex-shrink:0;width:32px;height:32px;border:0;border-radius:50%;background:var(--color-paper-muted, #f3ede4);color:var(--color-ink, #332c25);font-size:22px;cursor:pointer}.composer-area .composer input{min-width:0}.composer-area button:disabled{opacity:.5;cursor:default}.composer-area .composer-error{margin:8px 24px}.message-media-unavailable{display:grid;gap:5px}.assignment-submit:disabled{cursor:not-allowed;opacity:.5}.assignment-feedback{margin:0 20px 14px}.assignment-empty{display:flex;min-height:300px;padding:36px;flex-direction:column;align-items:center;justify-content:center;color:var(--muted);text-align:center}.assignment-empty>span{display:grid;width:46px;height:46px;margin-bottom:16px;place-items:center;border:1px solid var(--soft-line);border-radius:50%;color:var(--sage-deep);background:#f4f8f1;font-size:18px}.assignment-empty strong{color:var(--ink);font-size:15px}.assignment-empty p{margin-top:8px;font-size:12px;line-height:1.7}.assignment-placeholder{display:flex;min-height:244px;padding:36px;align-items:center;justify-content:center;gap:13px;color:var(--muted);text-align:left}.assignment-placeholder>span{display:grid;width:36px;height:36px;flex:0 0 auto;place-items:center;border-radius:50%;color:var(--caramel-deep);background:var(--peach);font-size:15px}.assignment-placeholder p{font-size:12px;line-height:1.8}.live-data-badge{display:inline-flex;align-items:center;min-height:38px;padding:0 15px;border:1px solid var(--soft-line);border-radius:20px;color:var(--sage-deep);background:#f4f8f1;font-size:12px;font-weight:700}.standalone-page{min-height:100vh;padding:52px clamp(40px,7vw,110px);background:var(--canvas)}.page-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:28px}.page-heading p{margin-top:8px;color:var(--muted);font-size:13px}.primary-action{border:0;border-radius:8px;padding:11px 15px;background:var(--forest);color:#e5f5c5;font-size:12px;font-weight:700}.page-toolbar{display:flex;align-items:center;gap:12px;margin-bottom:17px}.table-search{display:flex;align-items:center;gap:8px;width:290px;padding:10px 12px;border:1px solid var(--line);border-radius:9px;background:var(--paper);color:var(--muted)}.table-search input{width:100%;border:0;outline:0;background:transparent;font-size:12px}.filter-select{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:11px}.filter-select select{border:1px solid var(--line);border-radius:7px;padding:8px;background:var(--paper);color:var(--ink)}.result-count{margin-left:auto;color:var(--muted);font-size:11px}.data-card,.attention-card{border:1px solid var(--line);border-radius:14px;overflow:hidden;background:var(--paper)}.data-table-head,.data-row{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:16px;align-items:center;padding:17px 20px}.data-table-head{color:var(--muted);background:#f1f3ed;font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.data-row{border-top:1px solid var(--line);font-size:13px}.table-customer{display:grid;gap:3px}.table-customer small,.table-customer em{color:var(--muted);font-size:10px;font-style:normal}.status-pill{display:inline-flex;border-radius:20px;padding:5px 8px;font-size:10px;font-weight:700;background:#ebefe8;color:#4f6256}.status-待主管分配{background:#f9eccf;color:#85642d}.status-跟進中{background:#e8f0de;color:#42654f}.status-已成交{background:#dff0e4;color:#257042}.status-未成交／無效{background:#f3e5e3;color:#986054}.empty-state{padding:28px;color:var(--muted);font-size:13px}.metric-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.metric-card{display:grid;gap:10px;padding:22px;border-radius:14px;background:var(--paper);border:1px solid var(--line)}.metric-card span,.metric-card small{color:var(--muted);font-size:11px}.metric-card strong{font-family:Playfair Display,serif;font-size:42px}.attention-card{margin-top:28px;padding:25px}.attention-card h2{margin-top:8px;font-family:Playfair Display,serif;font-size:23px}.attention-card p{max-width:530px;margin-top:9px;color:var(--muted);font-size:13px;line-height:1.7}.metric-card{color:var(--ink);cursor:pointer;text-align:left}.metric-card:hover{border-color:var(--caramel);transform:translateY(-1px)}.standalone-page{min-width:0;padding:38px 42px;background:var(--canvas)}.page-heading{margin-bottom:24px}.page-heading h1{margin-top:3px}.page-heading p{color:var(--muted)}.primary-action,.secondary-action{min-height:42px;border-radius:22px;padding:0 22px;font-size:13px;font-weight:700}.primary-action{background:var(--sage);color:#fff;box-shadow:none}.primary-action:hover{background:var(--sage-deep)}.secondary-action{border:1px solid var(--caramel);background:#fff;color:var(--caramel-deep)}.page-toolbar{padding:16px 18px;border:1px solid var(--soft-line);border-radius:13px;background:#fff}.table-search{width:330px;border-color:var(--line);border-radius:9px}.filter-select select{border-color:var(--line)}.data-card,.attention-card{border-color:var(--soft-line);box-shadow:0 8px 24px #6f4f2d0a}.data-table-head{background:#fffaf4;color:var(--muted);letter-spacing:0;text-transform:none}.data-row{border-color:var(--soft-line)}.status-pill{background:#fff1dc;color:var(--caramel-deep)}.status-待主管分配,.status-跟進中{background:#fff1dc;color:#a47335}.status-已成交{background:#e9f0df;color:#5d7d5e}.status-未成交／無效{background:#faeae5;color:#bb6959}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.metric-card{border-color:var(--soft-line);box-shadow:0 8px 24px #6f4f2d0a}.metric-card strong{color:var(--caramel-deep);font-family:"Noto Serif TC",serif}.attention-card h2{color:var(--ink);font-family:"Noto Serif TC",serif}.return-layout{display:grid;grid-template-columns:280px minmax(480px,1fr);align-items:start;gap:18px;max-width:1020px}.selected-customer-card,.return-card,.profile-card,.password-card,.notice-card{border:1px solid var(--soft-line);border-radius:14px;background:#fff;box-shadow:0 8px 24px #6f4f2d0a}.selected-customer-card{display:grid;grid-template-columns:48px 1fr;align-items:center;gap:11px;padding:20px}.selected-customer-card .status-pill{grid-column:2;width:fit-content}.customer-initial,.profile-initial{display:grid;place-items:center;border-radius:50%;background:#f6ded4;color:var(--ink)}.customer-initial{width:46px;height:46px;font-size:20px}.selected-customer-card strong,.selected-customer-card small{display:block}.selected-customer-card small{margin-top:4px;color:var(--muted);font-size:11px}.return-card{padding:27px}.form-title{display:flex;justify-content:space-between;align-items:start;padding-bottom:20px;border-bottom:1px solid var(--soft-line)}.form-title p{margin-top:6px;color:var(--muted);font-size:12px}.form-title span{border-radius:12px;padding:4px 9px;color:var(--caramel-deep);background:#fff1dd;font-size:10px}.return-card label,.password-card label{display:grid;gap:8px;margin-top:20px;color:var(--ink);font-size:13px;font-weight:600}.return-card textarea,.password-card input{width:100%;resize:vertical;border:1px solid var(--line);border-radius:9px;padding:12px;outline-color:var(--sage);color:var(--ink);background:#fffdfa;font-size:13px}.upload-zone{display:grid;justify-items:center;width:100%;margin-top:20px;padding:26px;border:1px dashed var(--caramel)!important;border-radius:10px;background:#fffaf4;color:var(--caramel-deep)!important;font:inherit;text-align:center;cursor:pointer;transition:border-color .18s ease,background .18s ease,transform .18s ease}.upload-zone:hover{border-color:var(--sage)!important;background:#fff7eb;transform:translateY(-1px)}.upload-zone:focus-visible{outline:3px solid var(--sage);outline-offset:3px}.upload-zone.has-files{border-style:solid!important;border-color:var(--sage)!important;background:#f4f8f1}.upload-zone span{font-size:24px}.upload-zone strong{margin-top:4px;font-size:13px}.upload-zone small{margin-top:7px;color:var(--muted);font-size:11px;font-weight:400}.return-file-summary{margin-top:12px}.return-file-summary>p{color:var(--sage-deep);font-size:11px;font-weight:700}.return-file-list{display:grid;gap:8px;margin:9px 0 0;padding:0;list-style:none}.return-file-item{display:grid;grid-template-columns:44px minmax(0,1fr) 34px;align-items:center;gap:11px;padding:10px 11px;border:1px solid var(--soft-line);border-radius:9px;background:#fffdfa}.return-file-type{display:grid;place-items:center;min-height:32px;border-radius:7px;color:var(--sage-deep);background:#e9f0df;font-size:9px;font-weight:800}.return-file-details{min-width:0}.return-file-details strong,.return-file-details small{display:block}.return-file-details strong{overflow:hidden;color:var(--ink);font-size:12px;text-overflow:ellipsis;white-space:nowrap}.return-file-details small{margin-top:3px;color:var(--muted);font-size:10px}.return-file-item>button{display:grid;place-items:center;width:32px;height:32px;border:0;border-radius:50%;color:#a25044;background:#fff0ed;font-size:18px;cursor:pointer}.return-file-item>button:hover{background:#fbded8}.return-card .primary-action{margin-top:22px;width:100%}.success-note{display:block;margin-top:12px;color:#567d69;font-size:12px}.return-card select,.return-card input[type=datetime-local]{width:100%;min-height:44px;border:1px solid var(--line);border-radius:9px;padding:0 12px;outline-color:var(--sage);color:var(--ink);background:#fffdfa;font:inherit;font-size:13px}.return-card select:focus,.return-card input[type=datetime-local]:focus,.return-card textarea:focus{border-color:var(--sage);box-shadow:0 0 0 3px #7893741f}.field-hint{color:var(--muted);font-size:11px;font-weight:400;line-height:1.6}.notice-tabs{display:flex;gap:32px;margin-bottom:16px;border-bottom:1px solid var(--line)}.notice-tabs button{padding:0 4px 12px;border:0;border-bottom:2px solid transparent;color:var(--muted);background:transparent;font-size:14px}.notice-tabs button.active{border-color:var(--caramel);color:var(--caramel-deep)}.notice-list{display:grid;gap:12px}.notice-card{display:grid;grid-template-columns:58px 1fr auto;align-items:center;gap:18px;padding:21px 26px}.notice-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:50%;color:var(--caramel-deep);background:#f9e5dc;font-size:23px}.notice-card h2{font-size:16px}.notice-card p{margin-top:7px;color:var(--muted);font-size:12px}.notice-card aside{display:grid;justify-items:end;gap:9px;color:var(--muted);font-size:12px}.notice-card aside span{display:flex;align-items:center;gap:5px}.notice-card aside span:before{content:"";width:9px;height:9px;border-radius:50%;background:#ead9c3}.notice-card aside span.is-unread:before{background:var(--sage)}.settings-grid{display:grid;grid-template-columns:330px minmax(480px,1fr);align-items:start;gap:40px;max-width:1000px}.profile-card,.password-card{padding:32px}.profile-card{text-align:center}.profile-initial{width:120px;height:120px;margin:8px auto 17px;font-size:46px}.profile-card>p{margin-top:6px;color:var(--muted)}.profile-card hr{margin:26px 0;border:0;border-top:1px solid var(--soft-line)}.profile-card dl{display:grid;gap:20px;text-align:left}.profile-card dl div{display:grid;gap:4px}.profile-card dt{color:var(--muted);font-size:11px}.profile-card dd{margin:0;font-size:13px}.password-card{display:grid;gap:0}.password-card h2{margin-bottom:2px}.password-card p{margin:18px 0;color:var(--muted);font-size:12px;line-height:1.7}.password-card .primary-action{width:fit-content}.assignment-grid,.staff-grid,.admin-grid{display:grid;grid-template-columns:minmax(360px,.95fr) minmax(460px,1.05fr);align-items:start;gap:20px}.assignment-card,.staff-panel,.global-tags,.audit-filters,.audit-table{border:1px solid var(--soft-line);border-radius:14px;background:#fff;box-shadow:0 8px 24px #6f4f2d0a}.card-heading{display:flex;align-items:center;justify-content:space-between;padding:20px;border-bottom:1px solid var(--soft-line)}.card-heading h2{font-size:19px}.card-heading span{display:grid;place-items:center;width:27px;height:27px;border-radius:50%;color:var(--caramel-deep);background:var(--peach);font-size:12px}.assignment-customer{display:grid;grid-template-columns:46px 1fr auto;align-items:center;gap:12px;width:100%;padding:18px 20px;border:0;border-bottom:1px solid var(--soft-line);color:var(--ink);background:#fff;text-align:left}.assignment-customer.selected{background:#fff7ed}.assignment-customer:hover{background:#fffaf4}.assignment-customer strong,.assignment-customer small,.assignment-customer em{display:block}.assignment-customer small{margin-top:3px;color:var(--muted);font-size:10px}.assignment-customer em{margin-top:7px;overflow:hidden;color:var(--muted);font-size:11px;font-style:normal;text-overflow:ellipsis;white-space:nowrap}.assignment-customer time{align-self:start;color:var(--muted);font-size:11px}.assignment-choice{padding-bottom:22px}.assignment-target{display:flex;align-items:center;gap:12px;margin:20px;padding:14px;border:1px solid var(--line);border-radius:10px;background:#fffdfa}.assignment-target strong,.assignment-target small{display:block}.assignment-target small{margin-top:4px;color:var(--muted);font-size:11px}.field-label{margin:17px 20px 8px;color:var(--muted);font-size:12px}.assignee-row{display:grid;grid-template-columns:auto 36px 1fr auto auto;align-items:center;gap:9px;margin:0 20px;padding:11px 0;border-bottom:1px solid var(--soft-line)}.assignee-row input{width:auto}.assignee-row .customer-initial{width:34px;height:34px;font-size:15px;background:#eff0d5}.assignee-row small{color:var(--muted);font-size:11px}.assignee-row em{padding:4px 7px;border-radius:10px;color:#5d7d5e;background:#e9f0df;font-size:10px;font-style:normal}.assignee-row.disabled{opacity:.62}.assignee-row.disabled em{color:#bf7a2e;background:#fff0df}.routing-note{margin:18px 20px;padding:12px;border-radius:8px;color:var(--muted);background:#fff8ee;font-size:11px;line-height:1.65}.assignment-submit{width:calc(100% - 40px);margin:0 20px}.staff-grid,.admin-grid{grid-template-columns:minmax(0,1fr) 370px}.staff-head,.staff-row,.accounts-head,.accounts-row{display:grid;grid-template-columns:1.55fr 1fr 1.2fr 1fr .6fr;align-items:center;gap:13px;padding:16px 20px}.staff-head,.accounts-head{color:var(--muted);background:#fffaf4;font-size:11px}.staff-row,.accounts-row{border-top:1px solid var(--soft-line);font-size:13px}.staff-person{display:flex;align-items:center;gap:10px}.staff-person i{display:grid;place-items:center;width:35px;height:35px;border-radius:50%;color:#5d5a28;background:#f0f1cc;font-style:normal}.soft-state,.availability{width:fit-content;border-radius:12px;padding:4px 8px;font-size:11px}.soft-state,.availability.available{color:#5c7e68;background:#e9f0df}.availability.leave{color:#bf7a2e;background:#fff0df}.staff-row button,.accounts-row button,.tags-row button{width:fit-content;border:1px solid var(--line);border-radius:7px;padding:6px 9px;color:var(--caramel-deep);background:#fff;font-size:11px}.staff-panel{display:grid;gap:12px;padding:26px}.staff-panel h2{margin-bottom:3px}.staff-panel label{display:grid;gap:7px;color:var(--ink);font-size:12px;font-weight:600}.staff-panel select,.staff-panel input{min-height:42px;border:1px solid var(--line);border-radius:8px;padding:0 11px;outline-color:var(--sage);background:#fffdfa}.availability-options{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.availability-options button{min-height:56px;border:1px solid var(--line);border-radius:8px;color:var(--muted);background:#fff;font-size:12px}.availability-options button.active{border-color:var(--sage);color:#56796a;background:#f4f8f1}.weight-readonly{display:grid;gap:5px;padding:13px;border:1px solid var(--line);border-radius:8px;background:#fffaf4}.weight-readonly span{color:var(--muted);font-size:11px}.weight-readonly strong{color:var(--caramel-deep);font-size:12px}.accounts-head,.accounts-row{grid-template-columns:1.1fr 1.1fr 1fr 1fr .5fr}.global-tags{overflow:hidden;padding:26px}.global-tags h2{font-size:19px}.tag-chips{display:flex;flex-wrap:wrap;gap:10px;margin:20px 0 26px}.tag-chips span{padding:8px 10px;border-radius:8px;color:var(--caramel-deep);background:#fff1df;font-size:13px}.tag-chips span:nth-child(2n){color:#60785c;background:#edf1e3}.tag-chips b{margin-left:10px;font-size:15px;font-weight:400}.tags-head,.tags-row{display:grid;grid-template-columns:2fr 1.2fr 1.2fr 1fr;align-items:center;gap:15px;padding:15px}.tags-head{border-bottom:1px solid var(--soft-line);color:var(--muted);background:#fffaf4;font-size:11px}.tags-row{border-bottom:1px solid var(--soft-line);font-size:13px}.tags-row>span:last-child{display:flex;gap:7px}.danger-button{border-color:#f0b7ac!important;color:#c55d4d!important}.audit-filters{display:grid;grid-template-columns:1.2fr .85fr .85fr 1.5fr auto;gap:12px;align-items:end;padding:18px;margin-bottom:18px}.audit-filters label{display:grid;gap:6px;color:var(--muted);font-size:11px}.audit-filters input,.audit-filters select{min-height:40px;border:1px solid var(--line);border-radius:8px;padding:0 10px;background:#fffdfa}.audit-filters .primary-action{min-width:74px}.audit-table{overflow:hidden}.audit-head,.audit-row{display:grid;grid-template-columns:1.1fr .8fr 1fr 1fr 2.2fr .6fr;gap:12px;align-items:center;padding:15px 20px}.audit-head{color:var(--muted);background:#fffaf4;font-size:11px}.audit-row{border-top:1px solid var(--soft-line);font-size:12px}.audit-success{width:fit-content;border-radius:12px;padding:4px 8px;color:#5c7e68;background:#e9f0df;font-size:11px}.whatsapp-account-list{display:grid;align-content:start;gap:14px;padding:16px}.page-heading-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:9px}.embedded-signup-note{display:grid;gap:5px;margin:0 0 18px;padding:15px 17px;border:1px solid #d9e5d4;border-radius:10px;color:#496453;background:#f3f8ef}.embedded-signup-note strong{font-size:13px}.embedded-signup-note span{color:var(--muted);font-size:11px;line-height:1.65}.whatsapp-connection-mode{display:grid;justify-items:start;gap:7px;margin:0 0 16px;font-size:12px;font-weight:600}.whatsapp-connection-mode select{max-width:100%;padding:9px 12px;border:1px solid #d9e5d4;border-radius:8px;background:#fff;color:inherit;font:inherit}.whatsapp-connection-mode span{color:var(--muted);font-size:11px;font-weight:400;line-height:1.65}.whatsapp-account-card{display:grid;grid-template-columns:minmax(160px,1fr) minmax(180px,1.2fr) auto;gap:16px;align-items:center;padding:17px;border:1px solid var(--soft-line);border-radius:10px;background:#fffdfa}.whatsapp-account-card h2{margin:7px 0 3px;font-size:17px}.whatsapp-account-card p,.whatsapp-account-card small{color:var(--muted);font-size:11px}.whatsapp-phone-list{display:grid;gap:7px}.whatsapp-phone-list span{display:grid;gap:2px}.whatsapp-account-actions{display:flex;gap:7px}.whatsapp-account-actions button{min-height:34px;padding:0 10px;border:1px solid var(--line);border-radius:7px;color:var(--caramel-deep);background:#fff;font-size:11px}.whatsapp-account-actions button:disabled{cursor:not-allowed;opacity:.5}.staff-panel textarea{min-height:108px;resize:vertical;border:1px solid var(--line);border-radius:8px;padding:11px;outline-color:var(--sage);background:#fffdfa;font:inherit}.checkbox-label{display:flex!important;grid-template-columns:auto 1fr;flex-direction:row;align-items:center;gap:8px}.checkbox-label input{min-height:auto}.login-page{display:grid;grid-template-columns:1.62fr 1fr;min-height:100vh;background:var(--canvas)}.login-hero{position:relative;display:flex;flex-direction:column;justify-content:space-between;padding:52px 64px;overflow:hidden;color:#fff;background:linear-gradient(135deg,#d6af73,#a56f2e 56%,#825422)}.login-hero:before{position:absolute;top:0;right:0;bottom:0;left:0;opacity:.22;background:repeating-linear-gradient(105deg,transparent 0 54px,rgb(255 247 232 / 34%) 55px 56px,transparent 57px 118px);content:""}.login-hero>*{position:relative}.login-brand{display:flex;align-items:center;gap:10px;font-family:"Noto Serif TC",serif;font-size:28px}.login-brand span{display:grid;place-items:center;width:42px;height:42px;border:1px solid #fff;border-radius:50%}.login-hero h1{margin-top:16px;color:#fff;font-size:46px;line-height:1.45}.login-hero p{color:#fff8ef;font-size:13px;letter-spacing:.07em}.login-hero i{display:block;width:62px;height:2px;margin-top:28px;background:#fff0d7}.login-hero small{color:#fff8ef;font-size:11px}.login-panel{display:grid;place-items:center;padding:42px;background:#fffdfa}.login-panel form{display:grid;width:min(380px,100%);gap:18px}.login-panel h1{margin-top:-10px;color:var(--ink);font-size:29px}.login-panel form>p{margin-top:-12px;color:var(--muted);font-size:12px}.login-panel label{display:grid;gap:8px;color:var(--ink);font-size:13px;font-weight:600}.login-panel input{min-height:46px;border:1px solid var(--line);border-radius:9px;padding:0 13px;outline-color:var(--sage);background:#fff}.login-panel .primary-action{width:100%;margin-top:6px}.login-panel .primary-action:disabled{cursor:wait;opacity:.65}.login-error{padding:10px 12px;border-radius:8px;color:#a25044;background:#fff0ed;font-size:12px}.status-pending{background:#fff1dc;color:#a47335}.status-following{background:#edf3e7;color:#567455}.status-appointment{background:#e8f0f7;color:#4c718a}.status-waiting{background:#fff1dc;color:#a47335}.status-won{background:#e9f0df;color:#5d7d5e}.status-lost{background:#faeae5;color:#bb6959}.overview-page{padding-bottom:52px}.overview-heading{margin-bottom:18px}.overview-heading h1{font-size:clamp(34px,3vw,44px)}.overview-heading p{max-width:680px;line-height:1.7}.live-data-badge{gap:8px;background:#f2f7f1}.live-data-badge i{width:7px;height:7px;border-radius:50%;background:var(--sage-deep);box-shadow:0 0 0 4px #82a59a1f}.live-data-badge.is-loading i{animation:overview-pulse 1.2s ease-in-out infinite}.overview-total{position:relative;display:grid;grid-template-columns:auto minmax(220px,1fr) auto;align-items:center;gap:24px;min-height:94px;margin-bottom:16px;padding:18px 26px;overflow:hidden;border:1px solid var(--soft-line);border-radius:14px;background:#fff;box-shadow:0 8px 24px #6f4f2d0a;animation:overview-rise .45s ease both}.overview-total>div{display:flex;align-items:baseline;gap:18px}.overview-total>div span{color:var(--muted);font-size:12px;font-weight:600}.overview-total>div strong{color:var(--ink);font-family:"Noto Serif TC",serif;font-size:42px;font-weight:600;line-height:1}.overview-total>p{padding-left:24px;border-left:1px solid var(--soft-line);color:var(--muted);font-size:12px}.overview-total-mark{display:grid;width:48px;height:48px;place-items:center;border:1px solid #ead5bb;border-radius:50%;color:var(--caramel-deep);background:#fff9f0;font-family:"Noto Serif TC",serif;font-size:20px}.overview-page .metric-grid{gap:14px}.overview-page .metric-card{--metric-color: var(--caramel);position:relative;grid-template-columns:1fr auto;gap:0;min-height:178px;padding:20px 21px 18px;overflow:hidden;border-color:var(--soft-line);border-radius:14px;background:#fff;box-shadow:0 8px 24px #6f4f2d0a;transition:border-color .2s ease,box-shadow .2s ease,transform .2s ease;animation:overview-rise .45s ease both}.overview-page .metric-card:nth-child(2){animation-delay:.04s}.overview-page .metric-card:nth-child(3){animation-delay:.08s}.overview-page .metric-card:nth-child(4){animation-delay:.12s}.overview-page .metric-card:hover{border-color:color-mix(in srgb,var(--metric-color) 55%,var(--soft-line));box-shadow:0 14px 30px #6f4f2d14;transform:translateY(-2px)}.overview-page .metric-card:focus-visible,.status-legend button:focus-visible,.attention-card>button:focus-visible{outline:3px solid rgb(130 165 154 / 25%);outline-offset:3px}.overview-page .metric-card.metric-pending{--metric-color: #d4a35f}.overview-page .metric-card.metric-following{--metric-color: #82a59a}.overview-page .metric-card.metric-won{--metric-color: #78956a}.overview-page .metric-card.metric-lost{--metric-color: #d08b7c}.overview-page .metric-index{align-self:start;color:var(--metric-color);font-family:"Noto Serif TC",serif;font-size:11px;font-weight:700;letter-spacing:.08em}.overview-page .metric-label{justify-self:end;color:var(--muted);font-size:11px;font-weight:600}.overview-page .metric-card>strong{grid-column:1 / 3;margin-top:13px;color:var(--ink);font-family:"Noto Serif TC",serif;font-size:44px;font-weight:600;line-height:1}.overview-page .metric-card>small{grid-column:1 / 3;min-height:32px;margin-top:8px;color:var(--muted);font-size:10px;line-height:1.55}.metric-share{grid-column:1 / 3;align-self:end;height:3px;margin-top:12px;overflow:hidden;border-radius:3px;background:#f3ece4}.metric-share i{display:block;height:100%;border-radius:inherit;background:var(--metric-color);transition:width .55s ease}.overview-page .metric-open{position:absolute;right:20px;bottom:13px;color:var(--metric-color);font-size:12px;opacity:.7}.overview-visual-grid{display:grid;grid-template-columns:minmax(560px,1.22fr) minmax(390px,.78fr);gap:16px;margin-top:16px}.overview-chart-card{min-width:0;border:1px solid var(--soft-line);border-radius:14px;background:#fff;box-shadow:0 8px 24px #6f4f2d0a;animation:overview-rise .5s .08s ease both}.overview-card-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:22px 24px 18px;border-bottom:1px solid var(--soft-line)}.overview-card-heading h2{margin-top:5px;color:var(--ink);font-family:"Noto Serif TC",serif;font-size:20px;font-weight:600}.overview-card-heading>small{margin-top:4px;color:var(--muted);font-size:10px}.status-composition-body{display:grid;grid-template-columns:minmax(220px,.82fr) minmax(260px,1.18fr);align-items:center;gap:18px;min-height:330px;padding:24px}.status-donut{position:relative;width:min(100%,250px);margin:auto;aspect-ratio:1}.status-donut svg{display:block;width:100%;height:100%;transform:rotate(-90deg)}.status-donut circle{fill:none;stroke-width:22}.donut-track{stroke:#f4ede5}.donut-segment{transition:stroke-dasharray .55s ease,stroke-dashoffset .55s ease}.donut-pending{stroke:#d4a35f}.donut-following{stroke:#82a59a}.donut-won{stroke:#78956a}.donut-lost{stroke:#d08b7c}.status-donut>div{position:absolute;top:0;right:0;bottom:0;left:0;display:grid;place-content:center;justify-items:center;pointer-events:none}.status-donut>div strong{color:var(--ink);font-family:"Noto Serif TC",serif;font-size:38px;font-weight:600;line-height:1}.status-donut>div span{margin-top:7px;color:var(--muted);font-size:10px}.status-legend{display:grid}.status-legend button{display:grid;grid-template-columns:10px minmax(0,1fr) auto;align-items:center;gap:12px;width:100%;padding:13px 4px;border:0;border-bottom:1px solid var(--soft-line);color:var(--ink);background:transparent;text-align:left}.status-legend button:last-child{border-bottom:0}.status-legend button:hover{padding-left:9px;background:#fffcf8}.legend-dot{width:8px;height:8px;border-radius:50%}.dot-pending{background:#d4a35f}.dot-following{background:#82a59a}.dot-won{background:#78956a}.dot-lost{background:#d08b7c}.status-legend button>span{display:grid;gap:3px}.status-legend button>span strong{font-size:12px;font-weight:600}.status-legend button>span small{color:var(--muted);font-size:10px}.status-legend button>b{color:var(--ink);font-family:"Noto Serif TC",serif;font-size:19px;font-weight:600}.efficiency-card{animation-delay:.14s}.efficiency-hero{display:grid;grid-template-columns:126px 1fr;align-items:center;gap:20px;padding:24px 24px 18px}.efficiency-ring{--progress: 0%;position:relative;display:grid;width:126px;height:126px;place-items:center;border-radius:50%;background:conic-gradient(var(--sage-deep) var(--progress),#f2ebe3 0)}.efficiency-ring:before{position:absolute;top:13px;right:13px;bottom:13px;left:13px;border-radius:50%;background:#fff;content:""}.efficiency-ring>div{z-index:1;display:grid;justify-items:center}.efficiency-ring strong{color:var(--ink);font-family:"Noto Serif TC",serif;font-size:27px;font-weight:600}.efficiency-ring span{margin-top:2px;color:var(--muted);font-size:9px}.efficiency-hero p{color:var(--muted);font-size:11px;line-height:1.75}.efficiency-list{display:grid;gap:17px;padding:5px 24px 24px}.efficiency-list>div{display:grid;gap:7px}.efficiency-list header{display:flex;align-items:center;justify-content:space-between;gap:12px}.efficiency-list header span{color:var(--ink);font-size:11px;font-weight:600}.efficiency-list header strong{color:var(--sage-deep);font-family:"Noto Serif TC",serif;font-size:16px}.efficiency-list small{color:var(--muted);font-size:9px}.efficiency-track{height:5px;overflow:hidden;border-radius:5px;background:#f2ebe3}.efficiency-track i{display:block;height:100%;border-radius:inherit;background:var(--sage);transition:width .55s ease}.overview-page .attention-card{display:grid;grid-template-columns:46px minmax(0,1fr) auto;align-items:center;gap:18px;margin-top:16px;padding:20px 22px;border-color:#dce7d8;background:#fbfdf9;box-shadow:0 8px 24px #6f4f2d08;animation:overview-rise .5s .18s ease both}.overview-page .attention-card.has-pending{border-color:#ead6b8;background:#fffaf2}.attention-symbol{display:grid;width:42px;height:42px;place-items:center;border-radius:50%;color:#66815e;background:#e8f0e3;font-size:15px;font-weight:700}.has-pending .attention-symbol{color:#9a6c31;background:#f8e7ca}.overview-page .attention-card h2{margin-top:3px;font-size:18px}.overview-page .attention-card p{margin-top:4px;font-size:11px}.overview-page .attention-card>button{display:flex;min-height:38px;align-items:center;gap:14px;padding:0 15px;border:1px solid #dfc49d;border-radius:20px;color:#8e632e;background:#fff;font-size:11px;font-weight:700}.overview-page .attention-card>button:hover{border-color:var(--caramel);background:#fff7eb}@keyframes overview-rise{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}@keyframes overview-pulse{50%{opacity:.35;transform:scale(.8)}}@media(prefers-reduced-motion:reduce){.overview-total,.overview-page .metric-card,.overview-chart-card,.overview-page .attention-card,.live-data-badge.is-loading i{animation:none}}.whatsapp-recovery-panel{margin:20px 0;padding:24px;border:1px solid #bad2c8;border-radius:16px;background:#f6faf7}.whatsapp-recovery-panel h2{margin:0 0 12px}.whatsapp-recovery-panel article{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:16px 0;border-top:1px solid #dce6df}.whatsapp-recovery-panel article div{display:grid;gap:6px}.whatsapp-recovery-panel>button{margin:12px 12px 0 0}:root{--color-paper: oklch(98% .012 78);--color-paper-raised: oklch(99% .004 78);--color-paper-muted: oklch(95% .018 79);--color-sidebar: oklch(96% .022 78);--color-ink: oklch(29% .024 55);--color-ink-soft: oklch(46% .024 58);--color-ink-muted: oklch(59% .018 60);--color-rule: oklch(88% .022 76);--color-rule-strong: oklch(79% .043 72);--color-accent: oklch(67% .105 69);--color-accent-deep: oklch(53% .093 63);--color-accent-soft: oklch(91% .052 78);--color-accent-ink: oklch(98% .012 78);--color-action: oklch(60% .054 165);--color-action-deep: oklch(47% .054 165);--color-action-soft: oklch(91% .027 164);--color-success: oklch(55% .081 153);--color-success-soft: oklch(92% .036 151);--color-danger: oklch(57% .114 31);--color-danger-soft: oklch(93% .027 28);--color-focus: oklch(47% .084 162);--font-display: "Noto Serif TC", "Microsoft JhengHei", serif;--font-body: "Noto Sans TC", "Microsoft JhengHei", sans-serif;--space-3xs: .25rem;--space-2xs: .5rem;--space-xs: .75rem;--space-sm: 1rem;--space-md: 1.5rem;--space-lg: 2rem;--space-xl: 3rem;--space-2xl: 4.5rem;--space-3xl: 6rem;--text-xs: .75rem;--text-sm: .875rem;--text-md: 1rem;--text-lg: 1.25rem;--text-xl: 1.625rem;--text-2xl: clamp(1.9rem, 3vw, 2.7rem);--text-display: clamp(2.2rem, 4vw, 4rem);--radius-sm: .5rem;--radius-input: .75rem;--radius-card: 1rem;--radius-pill: 999px;--rule: 1px;--ease-out: cubic-bezier(.16, 1, .3, 1);--ease-in: cubic-bezier(.7, 0, .84, 0);--ease-in-out: cubic-bezier(.65, 0, .35, 1);--dur-short: .16s;--dur-medium: .22s}html,body{min-width:0;overflow-x:clip;background:var(--color-paper)}body{color:var(--color-ink);font-family:var(--font-body)}button,input,select,textarea{font-family:var(--font-body)}button{transition:transform var(--dur-short) var(--ease-out),background-color var(--dur-short) var(--ease-out),border-color var(--dur-short) var(--ease-out),color var(--dur-short) var(--ease-out)}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--color-focus);outline-offset:3px}button:disabled{cursor:not-allowed;opacity:.56;transform:none}h1,h2,h3{overflow-wrap:anywhere;min-width:0}h1{color:var(--color-ink);font-family:var(--font-display);font-size:var(--text-2xl);font-weight:600;letter-spacing:-.035em;line-height:1.16}h2{color:var(--color-ink);font-family:var(--font-body);font-size:var(--text-lg);font-weight:700}.eyebrow{color:var(--color-accent-deep);font-size:var(--text-xs);font-weight:700;letter-spacing:.06em}.workspace{grid-template-columns:17.25rem minmax(0,1fr);min-height:100vh;background:var(--color-paper)}.rail{height:100vh;border-right:var(--rule) solid var(--color-rule);background:var(--color-sidebar)}.brand{position:relative;isolation:isolate;height:auto;min-height:5.4rem;gap:.85rem;margin:var(--space-sm) var(--space-sm) 0;padding:.95rem 1rem;overflow:hidden;border:var(--rule) solid color-mix(in oklch,var(--color-rule) 76%,var(--color-accent));border-radius:var(--radius-card);color:var(--color-ink);background:linear-gradient(135deg,var(--color-paper-raised) 0%,color-mix(in oklch,var(--color-paper-muted) 72%,var(--color-accent-soft)) 100%);box-shadow:0 .75rem 1.8rem #402a1912;font-family:var(--font-display);letter-spacing:-.04em}.brand:after{position:absolute;top:-.7rem;right:-.55rem;z-index:-1;width:4.4rem;height:4.4rem;border:var(--rule) solid color-mix(in oklch,var(--color-accent) 28%,transparent);border-radius:50%;content:""}.brand-mark{width:2.65rem;height:2.65rem;flex:0 0 auto;border:var(--rule) solid var(--color-ink);color:var(--color-accent-ink);background:var(--color-ink);box-shadow:inset 0 0 0 .2rem color-mix(in oklch,var(--color-accent) 34%,transparent);font-family:var(--font-display);font-size:1.3rem}.brand-copy{display:grid;min-width:0;gap:.12rem}.brand-name{font-family:var(--font-display);font-size:1.65rem;font-weight:600;letter-spacing:-.045em;line-height:1}.brand-tagline{color:var(--color-accent-deep);font-family:var(--font-body);font-size:.58rem;font-weight:700;letter-spacing:.13em;line-height:1.2;text-transform:uppercase}.rail nav{gap:var(--space-3xs);padding:var(--space-md) var(--space-sm)}.rail-link{position:relative;min-height:3rem;gap:var(--space-sm);padding:0 var(--space-sm);border-radius:var(--radius-sm);color:var(--color-ink-soft);font-size:var(--text-sm);font-weight:600;white-space:nowrap}.rail-link:before{position:absolute;inset:.5rem auto .5rem 0;width:.2rem;border-radius:var(--radius-pill);background:transparent;content:""}.rail-link:hover{color:var(--color-ink);background:var(--color-paper-muted)}.rail-link.active{color:var(--color-ink);background:var(--color-paper-raised);box-shadow:none}.rail-link.active:before{background:var(--color-accent)}.rail-icon,.nav-icon{width:1.25rem;height:1.25rem;flex:0 0 auto}.rail-icon{display:inline-flex}.account-area{width:auto;margin:auto var(--space-sm) var(--space-lg)}.account-control{grid-template-columns:2.5rem minmax(0,1fr) 1.85rem;width:100%;min-height:4.35rem;margin:0;padding:.7rem .75rem;border-color:var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised);color:var(--color-ink);box-shadow:0 1px #402a1908}.account-control:hover{border-color:var(--color-rule-strong);box-shadow:0 .55rem 1.5rem #402a1914;transform:translateY(-1px)}.account-control[aria-expanded=true]{border-color:var(--color-accent);box-shadow:0 .55rem 1.5rem #402a1917}.avatar{width:2.5rem;height:2.5rem;background:var(--color-accent-soft);color:var(--color-accent-deep);font-size:var(--text-sm);font-weight:700}.account-control strong{color:var(--color-ink);font-size:var(--text-sm);line-height:1.35}.account-control small{color:var(--color-ink-muted);font-size:var(--text-xs)}.account-chevron{color:var(--color-accent-deep);background:var(--color-paper-muted)}.account-menu{gap:var(--space-3xs);padding:var(--space-3xs);border-color:var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised);box-shadow:0 1rem 2.5rem #402a1921}.account-menu button{min-height:3.55rem;border-radius:calc(var(--radius-card) - .3rem);color:var(--color-ink)}.account-menu button:hover{background:var(--color-paper-muted)}.account-menu button svg{color:var(--color-accent-deep);background:var(--color-accent-soft)}.account-menu button strong{font-size:var(--text-sm)}.account-menu button small{color:var(--color-ink-muted);font-size:var(--text-xs)}.account-menu .account-logout{color:var(--color-danger)}.account-menu .account-logout svg{color:var(--color-danger);background:var(--color-danger-soft)}.account-language{border-color:var(--color-rule);color:var(--color-ink-muted)}.language-switcher{border-color:var(--color-rule);background:var(--color-paper-raised)}.language-switcher button{color:var(--color-ink-muted)}.language-switcher button.active,.account-menu .language-switcher button.active{color:var(--color-paper-raised);background:var(--color-ink)}.standalone-page{min-width:0;padding:clamp(var(--space-lg),4vw,var(--space-3xl));background:var(--color-paper)}.page-heading{align-items:end;margin-bottom:var(--space-xl);padding-bottom:var(--space-md);border-bottom:var(--rule) solid var(--color-rule)}.page-heading h1{margin-top:var(--space-2xs)}.page-heading p{max-width:44rem;margin-top:var(--space-2xs);color:var(--color-ink-muted);font-size:var(--text-sm);line-height:1.75}.primary-action,.secondary-action{display:inline-flex;align-items:center;justify-content:center;min-height:2.75rem;padding:0 var(--space-md);border-radius:var(--radius-input);font-size:var(--text-sm);font-weight:700;white-space:nowrap}.primary-action{border:var(--rule) solid var(--color-action);background:var(--color-action);color:var(--color-paper-raised);box-shadow:none}.primary-action:hover{background:var(--color-action-deep);border-color:var(--color-action-deep);transform:translateY(-1px)}.primary-action:active{transform:translateY(1px)}.primary-action[data-state=loading]{color:transparent;position:relative}.primary-action[data-state=loading]:after{width:1rem;height:1rem;border:2px solid var(--color-paper-raised);border-right-color:transparent;border-radius:var(--radius-pill);content:"";position:absolute;animation:control-spin .7s linear infinite}.primary-action[data-state=error]{background:var(--color-danger);border-color:var(--color-danger)}.primary-action[data-state=success]{background:var(--color-success);border-color:var(--color-success)}.secondary-action{border:var(--rule) solid var(--color-rule-strong);background:var(--color-paper-raised);color:var(--color-ink)}.secondary-action:hover{border-color:var(--color-accent);color:var(--color-accent-deep);background:var(--color-accent-soft)}.secondary-action:active{transform:translateY(1px)}.metric-grid{gap:var(--space-sm)}.metric-card{position:relative;min-height:11rem;gap:var(--space-xs);padding:var(--space-md);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised);box-shadow:none}.metric-card:before{width:1.7rem;border-top:2px solid var(--color-rule-strong);content:""}.metric-card:nth-child(1){border-color:var(--color-accent);background:var(--color-paper-raised)}.metric-card:nth-child(1):before{border-color:var(--color-accent-deep)}.metric-card:nth-child(2):before,.metric-card:nth-child(3):before{border-color:var(--color-action)}.metric-card:hover{border-color:var(--color-accent);transform:translateY(-2px)}.metric-card:active{transform:translateY(0)}.metric-card span,.metric-card small{color:var(--color-ink-muted);font-size:var(--text-xs);line-height:1.55}.metric-card strong{color:var(--color-ink);font-family:var(--font-display);font-size:clamp(2.75rem,5vw,4.25rem);font-weight:600;letter-spacing:-.06em;line-height:1}.attention-card{margin-top:var(--space-xl);padding:var(--space-lg);border:var(--rule) solid var(--color-rule);border-top:2px solid var(--color-accent);border-radius:var(--radius-card);background:var(--color-paper-muted);box-shadow:none}.attention-card h2{margin-top:var(--space-2xs);font-family:var(--font-display);font-size:var(--text-xl)}.attention-card p{max-width:42rem;color:var(--color-ink-soft);font-size:var(--text-sm);line-height:1.75}.page-toolbar{gap:var(--space-sm);padding:var(--space-sm);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised)}.table-search{min-height:2.7rem;width:min(21rem,100%);border-color:var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper);color:var(--color-ink-muted)}.table-search:focus-within{border-color:var(--color-focus)}.filter-select{color:var(--color-ink-soft);font-size:var(--text-xs);font-weight:600}.filter-select select,.staff-panel select,.staff-panel input,.audit-filters input,.audit-filters select{min-height:2.7rem;border-color:var(--color-rule);border-radius:var(--radius-input);color:var(--color-ink);background:var(--color-paper-raised)}.result-count{color:var(--color-ink-muted)}.data-card,.assignment-card,.staff-panel,.global-tags,.audit-filters,.audit-table,.selected-customer-card,.return-card,.profile-card,.password-card,.notice-card{border-color:var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised);box-shadow:none}.data-table-head,.staff-head,.accounts-head,.tags-head,.audit-head{min-height:3.2rem;background:var(--color-paper-muted);color:var(--color-ink-muted);font-size:var(--text-xs);font-weight:700}.data-row,.staff-row,.accounts-row,.tags-row,.audit-row{border-color:var(--color-rule);color:var(--color-ink-soft)}.data-row:hover,.staff-row:hover,.accounts-row:hover,.tags-row:hover,.audit-row:hover{background:var(--color-paper)}.table-customer strong,.staff-person b{color:var(--color-ink)}.table-customer small,.table-customer em{color:var(--color-ink-muted)}.status-pill,.soft-state,.availability{padding:.3rem .55rem;border-radius:var(--radius-pill);font-size:var(--text-xs);font-weight:700}.status-pill,.status-待主管分配{color:var(--color-accent-deep);background:var(--color-accent-soft)}.status-跟進中{color:var(--color-action-deep);background:var(--color-action-soft)}.status-已成交,.soft-state,.availability.available,.audit-success{color:var(--color-success);background:var(--color-success-soft)}.status-未成交／無效,.availability.leave{color:var(--color-danger);background:var(--color-danger-soft)}.data-card-empty{min-height:22rem}.empty-state{display:grid;grid-template-columns:2.8rem minmax(0,1fr);place-content:center;align-items:center;gap:var(--space-sm);min-height:17rem;padding:var(--space-xl);color:var(--color-ink-soft);text-align:left}.empty-state-mark{display:grid;place-items:center;width:2.8rem;height:2.8rem;border:var(--rule) solid var(--color-accent);border-radius:var(--radius-pill);color:var(--color-accent-deep);font-family:var(--font-display);font-size:var(--text-xl)}.empty-state strong{display:block;color:var(--color-ink);font-size:var(--text-base)}.empty-state p{max-width:24rem;margin-top:var(--space-3xs);color:var(--color-ink-muted);font-size:var(--text-sm);line-height:1.7}.empty-state-simple{display:flex;width:100%;min-width:0;grid-template-columns:none;align-items:center;justify-content:center;text-align:center;white-space:normal}.return-layout,.settings-grid,.assignment-grid,.staff-grid,.admin-grid{gap:var(--space-lg)}.selected-customer-card,.return-card,.profile-card,.password-card{padding:var(--space-lg)}.customer-initial,.profile-initial,.staff-person i{background:var(--color-accent-soft);color:var(--color-accent-deep)}.return-card textarea,.password-card input,.upload-zone,.tag-form input{border-color:var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper);color:var(--color-ink)}.return-card textarea:focus,.password-card input:focus,.tag-form input:focus{outline:3px solid var(--color-focus);outline-offset:2px}.upload-zone{background:var(--color-paper-muted);color:var(--color-ink-soft)!important}.form-title{border-color:var(--color-rule)}.form-title span,.tag-chips span,.tag{color:var(--color-accent-deep);background:var(--color-accent-soft)}.success-note{color:var(--color-success)}.assignment-card{overflow:hidden}.assignment-customer{border-color:var(--color-rule);background:var(--color-paper-raised)}.assignment-customer:hover,.assignment-customer.selected{background:var(--color-paper-muted)}.assignment-customer.selected{box-shadow:inset .25rem 0 0 var(--color-accent)}.assignment-target{border-color:var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper)}.routing-note{border-radius:var(--radius-input);color:var(--color-ink-soft);background:var(--color-paper-muted)}.assignee-row{border-color:var(--color-rule)}.assignee-row input{accent-color:var(--color-action)}.assignment-submit{min-height:3rem}.assignment-choice .success-note{margin:0 var(--space-md) var(--space-sm);padding:var(--space-xs) var(--space-sm);border-radius:var(--radius-input);background:var(--color-success-soft)}.staff-row button,.accounts-row button,.tags-row button{min-height:2rem;border-color:var(--color-rule-strong);border-radius:var(--radius-sm);color:var(--color-ink-soft);background:var(--color-paper-raised)}.staff-row button:hover,.accounts-row button:hover,.tags-row button:hover{background:var(--color-paper-muted);color:var(--color-ink)}.danger-button{border-color:var(--color-danger)!important;color:var(--color-danger)!important}.danger-button:hover{background:var(--color-danger-soft)!important}.staff-panel{gap:var(--space-sm)}.availability-options button{border-color:var(--color-rule);border-radius:var(--radius-input);color:var(--color-ink-soft);background:var(--color-paper-raised)}.availability-options button:hover,.availability-options button.active{border-color:var(--color-action);color:var(--color-action-deep);background:var(--color-action-soft)}.weight-readonly{border-color:var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper-muted)}.notice-tabs{gap:var(--space-md);border-color:var(--color-rule)}.notice-tabs button{min-height:2.75rem;color:var(--color-ink-muted)}.notice-tabs button.active{border-color:var(--color-accent);color:var(--color-ink)}.notice-card{border-color:var(--color-rule)}.notice-card:hover{border-color:var(--color-rule-strong)}.notice-icon{color:var(--color-accent-deep);background:var(--color-accent-soft)}.notice-card h2{color:var(--color-ink)}.notice-card p,.notice-card aside{color:var(--color-ink-muted)}.notice-card aside span:before{background:var(--color-rule-strong)}.inbox-page{grid-template-columns:minmax(17rem,.78fr) minmax(32rem,1.55fr) minmax(17rem,.78fr);min-height:100vh;gap:0;padding:0;background:var(--color-paper)}.inbox-list,.thread,.customer-panel{border:0;border-radius:0;box-shadow:none}.inbox-list{padding:var(--space-lg) var(--space-md);border-right:var(--rule) solid var(--color-rule)}.inbox-header h1{font-size:var(--text-xl)}.round-action{background:var(--color-accent-soft);color:var(--color-accent-deep)}.round-action:hover{transform:translateY(-1px);background:var(--color-accent);color:var(--color-paper-raised)}.search{border:var(--rule) solid var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper);color:var(--color-ink-muted)}.filters{border-color:var(--color-rule)}.filters button{color:var(--color-ink-muted)}.filters .selected{color:var(--color-ink);border-color:var(--color-accent)}.conversation{border-radius:var(--radius-input);color:var(--color-ink)}.conversation:hover{background:var(--color-paper-muted)}.conversation.active{background:var(--color-accent-soft)}.conversation-avatar,.person-mark,.large-mark{background:var(--color-paper-muted);color:var(--color-accent-deep)}.conversation:nth-child(2) .conversation-avatar,.conversation:nth-child(3) .conversation-avatar,.conversation:nth-child(4) .conversation-avatar{background:var(--color-paper-muted);color:var(--color-accent-deep)}.conversation-copy small,.conversation-meta{color:var(--color-ink-muted);font-family:var(--font-body)}.conversation-meta b{background:var(--color-action)}.thread{grid-template-rows:5.5rem minmax(0,1fr) 5.5rem;background:var(--color-paper)}.thread-header{padding:0 var(--space-lg);border-color:var(--color-rule)}.thread-header p,.message-time{color:var(--color-ink-muted);font-family:var(--font-body)}.online-dot{background:var(--color-success)}.thread-body{padding:var(--space-lg) clamp(var(--space-md),4vw,var(--space-3xl));background:var(--color-paper)}.date-stamp{background:var(--color-paper-muted);color:var(--color-ink-soft);font-family:var(--font-body)}.bubble{border-color:var(--color-rule);border-radius:var(--radius-input);color:var(--color-ink);background:var(--color-paper-raised)}.bubble.outbound{background:var(--color-action-soft);border-color:var(--color-action-soft)}.composer{margin:var(--space-sm) var(--space-lg);border-color:var(--color-rule);border-radius:var(--radius-pill);background:var(--color-paper-raised)}.composer button{color:var(--color-ink-muted)}.composer .send{min-width:5.5rem;border-radius:var(--radius-pill);background:var(--color-action);color:var(--color-paper-raised)}.composer .send:hover{background:var(--color-action-deep)}.customer-panel{padding:var(--space-lg) var(--space-md);border-left:var(--rule) solid var(--color-rule)}.profile,.fact-list{border-color:var(--color-rule)}.status-card{background:var(--color-accent-soft)}.status-card span,.fact-list span,.section-title span{color:var(--color-ink-muted)}.status-card button{background:var(--color-paper-raised);color:var(--color-accent-deep)}.fact-list strong{color:var(--color-ink)}.readonly-pill{color:var(--color-success);background:var(--color-success-soft)}.readonly-composer{border-color:var(--color-rule);color:var(--color-ink-muted);background:var(--color-paper-muted)}.login-page{grid-template-columns:minmax(0,1.1fr) minmax(26rem,.9fr);background:var(--color-paper)}.login-hero{padding:clamp(var(--space-xl),6vw,var(--space-3xl));background:var(--color-ink)}.login-hero:before{opacity:1;background:linear-gradient(90deg,color-mix(in oklch,var(--color-paper-raised) 8%,transparent),transparent 58%)}.login-brand,.login-hero h1{font-family:var(--font-display)}.login-brand{font-size:2rem}.login-hero h1{font-size:clamp(2.75rem,4.5vw,5.25rem);letter-spacing:-.06em;line-height:1.22}.login-hero p,.login-hero small{color:var(--color-accent-ink)}.login-hero i{width:4.5rem;background:var(--color-accent)}.login-panel{position:relative;padding:clamp(var(--space-lg),6vw,var(--space-3xl));background:var(--color-paper)}.login-panel>.language-switcher{position:absolute;top:var(--space-lg);right:var(--space-lg)}.login-panel form{width:min(25rem,100%);gap:var(--space-md)}.login-panel h1{color:var(--color-ink);font-family:var(--font-display);font-size:var(--text-2xl)}.login-panel form>p{color:var(--color-ink-muted)}.login-panel label{color:var(--color-ink-soft)}.login-panel input{min-height:3.1rem;border-color:var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper-raised);color:var(--color-ink)}.login-panel input:hover{border-color:var(--color-rule-strong)}.login-panel input:focus{outline:3px solid var(--color-focus);outline-offset:2px}.login-panel .primary-action{min-height:3.1rem}.login-error{color:var(--color-danger);background:var(--color-danger-soft)}@media(min-width:60.0625rem){.inbox-page{height:100dvh;min-height:100dvh;overflow:hidden}.inbox-list,.thread,.customer-panel{min-height:0}.inbox-list{overflow-y:auto}.customer-panel{height:100%;max-height:none;overflow-y:auto;contain:layout paint}}@keyframes control-spin{to{transform:rotate(1turn)}}input:disabled,select:disabled,textarea:disabled{cursor:not-allowed;opacity:.56;background:var(--color-paper-muted)}@media(max-width:60rem){.workspace{grid-template-columns:minmax(0,1fr)}.rail{position:static;height:auto;border-right:0;border-bottom:var(--rule) solid var(--color-rule)}.brand{min-height:4.4rem;margin:var(--space-xs) var(--space-md) 0;padding:.7rem .9rem}.brand-mark{width:2.35rem;height:2.35rem}.rail nav{display:flex;overflow-x:auto;padding:var(--space-xs) var(--space-md);scrollbar-width:none}.rail nav::-webkit-scrollbar{display:none}.rail-link{flex:0 0 auto}.account-control{display:none}.standalone-page{min-height:0}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.return-layout,.settings-grid,.assignment-grid,.staff-grid,.admin-grid{grid-template-columns:minmax(0,1fr)}.inbox-page{grid-template-columns:minmax(17rem,.8fr) minmax(0,1.2fr)}.customer-panel{display:none}.login-page{grid-template-columns:minmax(0,1fr)}.login-hero{min-height:21rem}.login-panel{min-height:auto}}@media(max-width:40rem){.standalone-page{padding:var(--space-md)}.page-heading{display:grid;align-items:start;gap:var(--space-md);margin-bottom:var(--space-lg)}.page-heading .primary-action,.page-heading .secondary-action{width:100%}.metric-grid{grid-template-columns:minmax(0,1fr)}.metric-card{min-height:9.5rem}.page-toolbar{display:grid}.table-search{width:100%}.result-count{margin-left:0}.data-card{overflow-x:auto}.data-table-head,.data-row{min-width:42rem}.staff-head,.staff-row,.accounts-head,.accounts-row{min-width:40rem}.audit-filters{grid-template-columns:minmax(0,1fr)}.audit-table{overflow-x:auto}.audit-head,.audit-row{min-width:46rem}.return-card,.profile-card,.password-card,.selected-customer-card{padding:var(--space-md)}.inbox-page{grid-template-columns:minmax(0,1fr)}.inbox-list{border-right:0;border-bottom:var(--rule) solid var(--color-rule)}.thread{min-height:43rem}.thread-body{padding:var(--space-md)}.composer{margin:var(--space-sm)}.login-hero{min-height:18rem;padding:var(--space-lg)}.login-hero h1{font-size:clamp(2.5rem,12vw,4rem)}.login-panel{padding:var(--space-xl) var(--space-md)}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.15s!important;animation-iteration-count:1!important;scroll-behavior:auto!important;transition-duration:.15s!important}}.status-pending{color:var(--color-accent-deep);background:var(--color-accent-soft)}.status-following{color:var(--color-action-deep);background:var(--color-action-soft)}.status-appointment{color:#4c718a;background:#e8f0f7}.status-waiting{color:var(--color-accent-deep);background:var(--color-accent-soft)}.status-won{color:var(--color-success);background:var(--color-success-soft)}.status-lost{color:var(--color-danger);background:var(--color-danger-soft)}.customer-table-grid.has-action{grid-template-columns:minmax(14rem,2fr) minmax(8rem,1fr) minmax(7rem,1fr) minmax(9rem,1fr) minmax(12rem,1fr)}.customer-actions{display:flex;flex-wrap:wrap;gap:.4rem}.customer-status-action{min-height:2.1rem;padding:0 .75rem;border:var(--rule) solid var(--color-rule-strong);border-radius:var(--radius-sm);color:var(--color-ink);background:var(--color-paper-raised);font-size:var(--text-xs);font-weight:700;cursor:pointer}.customer-status-action:hover:not(:disabled){border-color:var(--color-accent);color:var(--color-accent-deep);background:var(--color-accent-soft)}.customer-assignment-action{border-color:var(--color-action);color:var(--color-action-deep);background:var(--color-action-soft)}.customer-status-success{margin:calc(-1 * var(--space-sm)) 0 var(--space-md);padding:var(--space-xs) var(--space-sm);border:var(--rule) solid color-mix(in oklch,var(--color-success) 35%,var(--color-rule));border-radius:var(--radius-input);background:var(--color-success-soft)}.status-dialog-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;display:grid;place-items:center;padding:var(--space-md);background:#2a201775;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);animation:status-backdrop-in .16s var(--ease-out)}.status-dialog{width:min(34rem,100%);max-height:calc(100dvh - 2 * var(--space-md));overflow-y:auto;border:var(--rule) solid var(--color-rule-strong);border-top:.25rem solid var(--color-accent);border-radius:var(--radius-card);background:var(--color-paper-raised);box-shadow:0 1.5rem 4rem #2a20173d;animation:status-dialog-in .19s var(--ease-out)}.status-dialog>header{display:flex;align-items:start;justify-content:space-between;gap:var(--space-md);padding:var(--space-lg) var(--space-lg) var(--space-md);border-bottom:var(--rule) solid var(--color-rule)}.status-dialog>header h2{margin-top:var(--space-3xs);font-family:var(--font-display);font-size:var(--text-xl);font-weight:600;letter-spacing:-.025em}.status-dialog>header>button{display:grid;width:2.25rem;height:2.25rem;flex:0 0 auto;place-items:center;border:0;border-radius:50%;color:var(--color-ink-muted);background:var(--color-paper-muted);font-size:1.35rem;cursor:pointer}.status-dialog>header>button:hover{color:var(--color-ink);background:var(--color-accent-soft)}.status-transition{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);align-items:center;gap:var(--space-sm);margin:var(--space-lg);padding:var(--space-sm);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper-muted)}.status-transition>span{display:grid;gap:var(--space-3xs)}.status-transition small{color:var(--color-ink-muted);font-size:var(--text-xs)}.status-transition i{color:var(--color-accent-deep);font-style:normal}.status-transition strong{color:var(--color-ink);font-size:var(--text-sm)}.status-dialog form{display:grid;gap:var(--space-md);padding:0 var(--space-lg) var(--space-lg)}.status-dialog form>label,.status-dialog-field{display:grid;gap:var(--space-2xs);color:var(--color-ink);font-size:var(--text-sm);font-weight:700}.status-dialog-field label{color:var(--color-ink);font-size:var(--text-sm);font-weight:700}.status-dialog select,.status-dialog textarea{width:100%;border:var(--rule) solid var(--color-rule);border-radius:var(--radius-input);color:var(--color-ink);background:var(--color-paper);font:inherit}.status-dialog select{min-height:2.8rem;padding:0 var(--space-sm)}.status-dialog textarea{resize:vertical;min-height:7rem;padding:var(--space-sm);line-height:1.65}.status-dialog select:focus,.status-dialog textarea:focus{border-color:var(--color-focus);outline:3px solid var(--color-focus);outline-offset:2px}.status-dialog label small,.status-dialog-field small{color:var(--color-ink-muted);font-size:var(--text-xs);font-weight:400;text-align:right}.status-audit-note{padding:var(--space-xs) var(--space-sm);border-left:.2rem solid var(--color-accent);color:var(--color-ink-soft);background:var(--color-accent-soft);font-size:var(--text-xs);line-height:1.6}.status-dialog footer{display:flex;justify-content:flex-end;gap:var(--space-xs);padding-top:var(--space-2xs)}.assignment-owner-summary{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);align-items:center;gap:var(--space-sm);margin:var(--space-lg);padding:var(--space-sm);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-input);background:var(--color-paper-muted)}.assignment-owner-summary>span{display:grid;gap:var(--space-3xs)}.assignment-owner-summary small{color:var(--color-ink-muted);font-size:var(--text-xs)}.assignment-owner-summary strong{overflow:hidden;color:var(--color-ink);font-size:var(--text-sm);text-overflow:ellipsis;white-space:nowrap}.assignment-owner-summary i{color:var(--color-action-deep);font-style:normal}@keyframes status-backdrop-in{0%{opacity:0}}@keyframes status-dialog-in{0%{opacity:0;transform:translateY(.75rem) scale(.985)}}@media(max-width:48rem){.customer-table-grid.has-action{min-width:50rem}.status-dialog>header,.status-dialog form{padding-right:var(--space-md);padding-left:var(--space-md)}.status-transition,.assignment-owner-summary{margin:var(--space-md)}}.notifications-page{max-width:92rem}.notifications-heading{margin-bottom:var(--space-lg)}.notifications-heading>div{min-width:0}.notice-overview{position:relative;display:grid;grid-template-columns:3.25rem minmax(0,1fr) auto;align-items:center;gap:var(--space-md);margin-bottom:var(--space-xl);padding:var(--space-lg);overflow:hidden;border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:linear-gradient(120deg,var(--color-paper-raised),var(--color-paper-muted))}.table-pagination{display:flex;align-items:center;justify-content:center;gap:1rem;margin-top:1rem;color:var(--color-ink-muted);font-size:.82rem}.table-pagination button{min-width:5rem;padding:.55rem .8rem;border:var(--rule) solid var(--color-rule);border-radius:.6rem;background:var(--color-paper-raised);color:var(--color-ink);cursor:pointer}.table-pagination button:disabled{opacity:.42;cursor:not-allowed}.overview-range{display:flex;align-items:end;gap:.75rem;margin-bottom:1.25rem;padding:1rem;border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised)}.overview-presets{display:flex;gap:.35rem;margin-right:auto}.overview-presets button{padding:.55rem .8rem;border:0;border-radius:.55rem;background:var(--color-paper-muted);color:var(--color-ink-muted);cursor:pointer}.overview-presets button.is-active{background:var(--color-action);color:#fff}.overview-range label{display:grid;gap:.3rem;color:var(--color-ink-muted);font-size:.72rem}.overview-range input{min-height:2.45rem;padding:0 .65rem;border:var(--rule) solid var(--color-rule);border-radius:.55rem;background:var(--color-paper);color:var(--color-ink)}.overview-people-card{margin-top:1.5rem;overflow:hidden;border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised)}.overview-people-card>header{display:flex;justify-content:space-between;align-items:end;padding:1.25rem;border-bottom:var(--rule) solid var(--color-rule)}.overview-people-card h2{margin:.2rem 0 0}.overview-people-card>header small{color:var(--color-ink-muted)}.overview-people-head,.overview-people-row{display:grid;grid-template-columns:minmax(12rem,2fr) repeat(4,minmax(6rem,1fr));gap:1rem;align-items:center;padding:.85rem 1.25rem}.overview-people-head{color:var(--color-ink-muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.04em}.overview-people-row{border-top:var(--rule) solid var(--color-rule)}.overview-people-card>p{padding:1.25rem;color:var(--color-ink-muted);text-align:center}@media(max-width:980px){.overview-range{flex-wrap:wrap}.overview-presets{width:100%}}.notice-overview:after{position:absolute;right:-2.4rem;bottom:-4.2rem;width:10rem;height:10rem;border:var(--rule) solid color-mix(in oklch,var(--color-accent) 28%,transparent);border-radius:50%;content:""}.notice-overview.has-work{border-color:color-mix(in oklch,var(--color-accent) 58%,var(--color-rule))}.notice-overview-icon{display:grid;width:3.25rem;height:3.25rem;place-items:center;border-radius:50%;color:var(--color-accent-ink);background:var(--color-ink);font-family:var(--font-display);font-size:var(--text-xl)}.notice-overview>div{display:grid;gap:var(--space-3xs)}.notice-overview>div>span{color:var(--color-accent-deep);font-size:var(--text-xs);font-weight:700;letter-spacing:.06em;text-transform:uppercase}.notice-overview strong{color:var(--color-ink);font-family:var(--font-display);font-size:clamp(1.65rem,3vw,2.35rem);font-weight:600;letter-spacing:-.035em}.notice-overview p{color:var(--color-ink-muted);font-size:var(--text-sm)}.notice-overview>b{z-index:1;padding:.45rem .75rem;border-radius:var(--radius-pill);color:var(--color-success);background:var(--color-success-soft);font-size:var(--text-xs)}.notice-overview.has-work>b{color:var(--color-accent-deep);background:var(--color-accent-soft)}.notice-list-heading{display:flex;align-items:end;justify-content:space-between;gap:var(--space-md);margin-bottom:var(--space-sm)}.notice-list-heading h2{margin-top:var(--space-3xs);font-family:var(--font-display);font-size:var(--text-xl);font-weight:600}.notice-list-heading>span{color:var(--color-ink-muted);font-size:var(--text-xs)}.notice-tabs{gap:var(--space-3xs);width:fit-content;margin-bottom:var(--space-md);padding:.25rem;border:var(--rule) solid var(--color-rule);border-radius:var(--radius-pill);background:var(--color-paper-muted)}.notice-tabs button{display:inline-flex;align-items:center;gap:.45rem;min-height:2.35rem;padding:0 .8rem;border:0;border-radius:var(--radius-pill);color:var(--color-ink-muted);background:transparent;font-size:var(--text-xs);font-weight:700;cursor:pointer}.notice-tabs button span{display:grid;min-width:1.35rem;height:1.35rem;place-items:center;padding:0 .3rem;border-radius:var(--radius-pill);background:var(--color-paper-raised);font-size:.65rem}.notice-tabs button.active{color:var(--color-paper-raised);background:var(--color-ink)}.notice-tabs button.active span{color:var(--color-ink)}.notice-list{gap:var(--space-xs)}.notice-card{position:relative;grid-template-columns:3rem minmax(0,1fr) auto 2rem;width:100%;padding:var(--space-md) var(--space-lg);border:var(--rule) solid var(--color-rule);color:var(--color-ink);text-align:left;cursor:pointer}.notice-card:before{position:absolute;inset:.65rem auto .65rem 0;width:.2rem;border-radius:var(--radius-pill);background:transparent;content:""}.notice-card.is-unread:before{background:var(--color-action)}.notice-card:hover{border-color:var(--color-accent);background:var(--color-paper);transform:translateY(-1px)}.notice-card:focus-visible{outline:3px solid var(--color-focus);outline-offset:2px}.notice-icon{width:3rem;height:3rem;border-radius:var(--radius-input);color:var(--color-accent-deep);background:var(--color-accent-soft);font-family:var(--font-display);font-size:var(--text-lg)}.notice-copy{min-width:0}.notice-copy>span{color:var(--color-accent-deep);font-size:.66rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.notice-card h2{margin-top:.18rem;font-size:var(--text-base)}.notice-card p{margin-top:.3rem;color:var(--color-ink-muted);font-size:var(--text-sm);line-height:1.6}.notice-card aside{min-width:9.5rem;gap:.45rem;color:var(--color-ink-muted);font-size:var(--text-xs)}.notice-card aside span{font-weight:700}.notice-card aside span:before{width:.45rem;height:.45rem;background:var(--color-rule-strong)}.notice-card aside span.is-unread:before{background:var(--color-action)}.notice-open{display:grid;width:2rem;height:2rem;place-items:center;border-radius:50%;color:var(--color-accent-deep);background:var(--color-paper-muted);font-size:var(--text-lg);transition:transform var(--dur-short) var(--ease-out)}.notice-card:hover .notice-open{transform:translate(.18rem)}.notice-empty{display:grid;min-height:20rem;place-items:center;place-content:center;gap:var(--space-xs);padding:var(--space-xl);border:var(--rule) dashed var(--color-rule-strong);border-radius:var(--radius-card);color:var(--color-ink-muted);text-align:center;background:color-mix(in oklch,var(--color-paper-raised) 72%,transparent)}.notice-empty-mark,.notice-loading-mark{display:grid;width:3.5rem;height:3.5rem;place-items:center;margin-bottom:var(--space-xs);border:var(--rule) solid var(--color-accent);border-radius:50%;color:var(--color-success);background:var(--color-paper-raised);font-family:var(--font-display);font-size:var(--text-xl)}.notice-loading-mark{border-width:2px;border-right-color:transparent;animation:control-spin .7s linear infinite}.notice-empty h2{font-family:var(--font-display);font-size:var(--text-xl);font-weight:600}.notice-empty p{max-width:28rem;font-size:var(--text-sm);line-height:1.7}.notice-empty .secondary-action{margin-top:var(--space-sm)}@media(max-width:48rem){.notice-overview{grid-template-columns:3rem minmax(0,1fr)}.notice-overview>b{grid-column:2;width:fit-content}.notice-card{grid-template-columns:2.75rem minmax(0,1fr) 1.8rem;padding:var(--space-md)}.notice-icon{width:2.75rem;height:2.75rem}.notice-card aside{grid-column:2 / 4;grid-row:2;display:flex;min-width:0;justify-content:space-between;justify-items:normal}.notice-open{grid-column:3;grid-row:1}.notice-list-heading{align-items:center}}.audit-page-heading{margin-bottom:var(--space-lg)}.audit-page .audit-filters{display:grid;grid-template-columns:minmax(16rem,1.5fr) minmax(13rem,.75fr) auto auto;align-items:end;gap:var(--space-sm);margin-bottom:var(--space-sm);padding:var(--space-sm);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised);box-shadow:none}.audit-page .audit-filters label{display:grid;min-width:0;gap:var(--space-2xs);color:var(--color-ink-soft);font-size:var(--text-xs);font-weight:700}.audit-page .audit-filters input,.audit-page .audit-filters select{width:100%;min-width:0;min-height:2.75rem;padding:0 var(--space-xs);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-input);outline:none;background:var(--color-paper);color:var(--color-ink);font-size:var(--text-sm)}.audit-page .audit-filters input:hover,.audit-page .audit-filters select:hover{border-color:var(--color-rule-strong)}.audit-page .audit-filters input:focus,.audit-page .audit-filters select:focus,.audit-clear:focus-visible{border-color:var(--color-focus);outline:3px solid var(--color-focus);outline-offset:2px}.audit-clear{min-height:2.75rem}.audit-count{display:flex;min-height:2.75rem;align-items:center;justify-content:flex-end;margin:0;color:var(--color-ink-soft);font-size:var(--text-xs);white-space:nowrap}.audit-page .login-error{margin-bottom:var(--space-sm)}.audit-page .audit-table{overflow:hidden;border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised);box-shadow:none}.audit-page .audit-head,.audit-page .audit-row{display:grid;grid-template-columns:8.5rem minmax(10rem,.65fr) minmax(24rem,2fr) 5.5rem;min-width:0;gap:var(--space-md);padding:var(--space-sm) var(--space-md)}.audit-page .audit-head{min-height:3.25rem;align-items:center;border-bottom:var(--rule) solid var(--color-rule);background:var(--color-paper-muted);color:var(--color-ink-soft);font-size:var(--text-xs);font-weight:700}.audit-page .audit-row{align-items:start;border-top:0;border-bottom:var(--rule) solid var(--color-rule);color:var(--color-ink-soft);font-size:var(--text-sm)}.audit-page .audit-row:last-of-type{border-bottom:0}.audit-page .audit-row:hover{background:var(--color-paper)}.audit-time,.audit-actor{display:grid;min-width:0;gap:var(--space-3xs)}.audit-time strong,.audit-actor strong,.audit-event-title strong{color:var(--color-ink);font-weight:700}.audit-time span,.audit-actor span{color:var(--color-ink-soft);font-size:var(--text-xs)}.audit-actor strong{overflow-wrap:normal;word-break:keep-all}.audit-event{min-width:0}.audit-event-title{display:flex;min-width:0;align-items:baseline;gap:var(--space-xs)}.audit-event-title>span{flex:0 0 auto;padding-left:var(--space-xs);border-left:var(--rule) solid var(--color-rule-strong);color:var(--color-ink-soft);font-size:var(--text-xs)}.audit-details{display:grid;grid-template-columns:repeat(3,minmax(8rem,1fr));gap:var(--space-2xs);margin:var(--space-xs) 0 0}.audit-detail{display:grid;min-width:0;gap:var(--space-3xs);padding:var(--space-2xs) var(--space-xs);border-left:2px solid var(--color-rule-strong);background:var(--color-paper)}.audit-detail dt{color:var(--color-ink-soft);font-size:var(--text-xs)}.audit-detail dd{min-width:0;margin:0;overflow-wrap:anywhere;color:var(--color-ink-soft);font-size:var(--text-xs);line-height:1.55}.audit-change{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2xs)}.audit-change i{color:var(--color-ink-soft);font-style:normal}.audit-change strong{color:var(--color-action-deep);font-weight:700}.audit-no-details{margin:var(--space-2xs) 0 0;color:var(--color-ink-soft);font-size:var(--text-xs)}.audit-result{display:flex;justify-content:flex-start}.audit-page .audit-success{display:inline-flex;width:fit-content;padding:var(--space-3xs) var(--space-2xs);border-radius:var(--radius-pill);background:var(--color-success-soft);color:var(--color-action-deep);font-size:var(--text-xs);font-weight:700;white-space:nowrap}@media(max-width:72rem){.audit-page .audit-head,.audit-page .audit-row{grid-template-columns:7.5rem minmax(9rem,.65fr) minmax(18rem,2fr) 5rem;gap:var(--space-sm)}.audit-details{grid-template-columns:repeat(2,minmax(8rem,1fr))}}@media(max-width:60rem){.audit-page .audit-filters{grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto}.audit-count{grid-column:1 / -1;min-height:0;justify-content:flex-start}.audit-page .audit-head,.audit-page .audit-row{grid-template-columns:7rem minmax(9rem,1fr) auto}.audit-page .audit-head>:nth-child(3){display:none}.audit-event{grid-column:1 / -1}.audit-result{grid-column:3;grid-row:1}}@media(max-width:40rem){.audit-page .audit-filters{grid-template-columns:minmax(0,1fr)}.audit-clear,.audit-count{grid-column:auto}.audit-clear{width:100%}.audit-page .audit-table{overflow:visible;border:0;border-radius:0;background:transparent}.audit-page .audit-head{display:none}.audit-page .audit-row{grid-template-columns:minmax(0,1fr) auto;min-width:0;margin-bottom:var(--space-xs);padding:var(--space-sm);border:var(--rule) solid var(--color-rule);border-radius:var(--radius-card);background:var(--color-paper-raised)}.audit-time,.audit-actor{grid-column:1}.audit-event{grid-column:1 / -1}.audit-result{grid-column:2;grid-row:1}.audit-details{grid-template-columns:minmax(0,1fr)}}@media(prefers-reduced-motion:reduce){.audit-page *{transition-duration:.15s!important}}
